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preloader
2013-12-17
1/5
"I guess VistaPrint is ok for business cards only or items that do not need to be sent anywhere else. I ordered some invitations and reply cards, all of them with envelopes. They sent the invitations, no envelopes and no reply cards with envelopes too. When I called to complain about it, they said it was a mistake and that they would ship everything within 3 days...the invitations and reply cards were supposed to be mailed next day - so their "solution" wouldn't work for us. They are supposed to be in this business and still don't get how they should ship their orders? I mean, it was one order placed for invitations and reply cards plus envelopes so how did they end up sending invitations only and nothing else? The whole order should be shipped at once..it really makes no sense. They really created a big problem at my office by doing so. Plus the invitations were sent inside an envelope so they are bent from the corners (!!!!) Will I use them again...don't think so, somebody else will get our printing business because they really failed."

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