- STORE REVIEWS
- PRODUCT REVIEWS
2020-01-30
1/5
Stay away from this company
"I bought an item from State Line Tack in November, and without my approval or knowledge, they put me on auto ship. As soon as I received the notice that they would be shipping me the item again, I requested cancellation the day before it was shipped. However they still shipped it to me anyway. When I called them, they said it I needed to accept the package, and ship it back to them. If I just refused it, they could not give me a refund. So I accepted it, then immediately shipped it back at my expense! That was 3 weeks ago, and they still have not refunded my money. With multiple phone calls to them, they keep telling me they are "behind in processing", and will take more time for the refund. I have gotten tired of this and just put in a dispute with the credit card company, which I should have done 2 weeks ago. This is not like Amazon which refunds you the money as soon as the return package is shipped. Will never do business with State Line Tack again, and will not recommend them."
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