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preloader
2014-11-29
1/5
"I sent two pairs of glasses in for frame repairs in August. They quoted a price and charged my card. After months of emails and promises I asked them to return my glasses, fixed or unfixed and to refund my payment if they would not fix them. After another month of promises by email (they never return calls) I had my cc company cancel the charges and reported my glasses stolen to the Sheepshead Bay PD (where they are located). After that they promised to return my glasses once they returned from the lab. 3 weeks later they called from a blocked number, verified my address , and told me "they'd think about returning my glasses". On, November 29th I received my 2 pair of glasses back, 3 months plus after sending them, both broken with nothing done. if I could give them negative 5 stars, I would."

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