- STORE REVIEWS
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2006-05-25
5/5
"Great site, easy to order, fantastic prices and all my items were in stock and ready to ship. I would buy from pcalchemy again without hesitation!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
Merchant Member
2004-03-02
5/5
"NewEgg has always been my first choice for quality products, fast delivery, excellent prices and awesome customer support. I've relied on NewEgg for several years for all my computer and gadget needs. I've recently contacted customer service due to a lowering in price of the product I purchased two days ago and they credited my account the difference. This is just one of many examples that make NewEgg a great place to shop!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Speed of web site
Web site reliability
Web site being easy to use
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