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Rating 2/10

Don't order from them!

My mother bought me a coat which didn't fit. When I called to inquire about how to exchange it I was told to look for another item and call in. I knew there was a 1 year return period so I looked for just the right item. Finally about 10 months later I found something and called them. They said I had to return the other coat first. Of course, by then the new coat wouldn't have been on the site any more so I ordered the new coat. It took well over a month to get. At that time, I tried on the new coat which also didn't fit so I returned both items. 2 month have passed and no word from them. I chatted with them and gave them the tracking number. they said they would credit me for the one item but that they had changed ownership and wouldn't honor the return for the other. Now I'll be stuck with a $100 coat I can't wear. I will use my credit but then they will never hear from me again.

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