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Updated on: 2022-11-16
1/5
Reservation is not a garuntee
"I had a prepaid reservation today at a garage near a hospital where I had an appointment. When I arrived, the attendant told me the lot was full and I would have to go somewhere else. He said this happens often with reservation apps like spothero.
I pleaded with him, as I just had surgery yesterday, and this was my post surgical evaluation. He allowed me after some discussion.
The point is, many of us prepay for the convenience of parking in a reserved spot. We pay a fee for that privilege.
Spothero needs to do better. At the very least they should warn customers in very clear and obvious terms that their spot is not garunteed."
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Updated on: 2018-12-15
2/5
Meh experience
"I had a book made. The image quality varied from ok too dark. The images were edited and brightened as needed on Shutterfly's website. This was a gift to someone, so I was disappointed with the quality. I complained about it and was offered a free 8x11 of a photo. That doesn't solve my problem. I wouldn't use them again. The price was reasonable, but the quality wasn't great. Addendum: customer service responded to my complaint by telling me I better take the offer for the 8x11 before it expires."
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