"Avoid at all costs! Just received e-mail stating "due to recent unforseeable or (?) uncontrollable circumstances, we at eTechwarehouse will be unable to continue operations" , "At this point we advise you to take appropriate actions with your credit card issuing banks to ensure that your funds are credited to your account". They take your money and tell you it's your responsibility to get it back? This is theft!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
"Quality products, received as described. Shipping slightly higher than norm for delivery time.(7 business days for $11+ bucks for PS, CDRW, and HDD)
(Update 10-31)
Performance-PC takes thier business very seriously. When a customer submits a comment based on an order that indicates a neutral opinion and the business responds within 24hrs to correct the complaint, that is a sign of a company that conducts business revolving around a respectable work ethic. I am now a loyal and intend to be a repeat customer."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
"Quality company and very reliable. Just received my mobo/cpu combo and finished putting system together. Monarch is 3 for 3 with me. I've purchased 3 combos as well as odds and end from them the past 4 years and they haven't let me down yet with prices or parts. I will continue to shop with them until they change their business practices but until then, they will always get my business!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time