- STORE REVIEWS
- PRODUCT REVIEWS
2007-12-31
5/5
"Ordered the Mitsubishi HC4900 with 3 day delivery and it was delivered ontime as promised. Great service with personal touch. Needed an invoice for the rebate (Mitsubishi fine print)not the order details which shows under your account. I called and less than 15 minutes later by email I had one. Will order from them again and tell my friends about them."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2002-10-17
4/5
"Didn't get the Maxtor hard drive as ordered due to a pricing error. However, for the first time ever, the CSR, called me back to let me know. Not just an email notice! I'll rate them very high just due to that fact. I will order from them again!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
