- STORE REVIEWS
- PRODUCT REVIEWS
2005-11-10
5/5
"Wonderful experience - I had cancelled an order from one the New York City (Brooklyn) crap dealers who took two weeks to process an order only to declare it "lost" by UPS.
eTailElectronics, located in North Dakota, not only took the order at 3:30PM in the afternoon, they guaranteed next day air delivery. Low and behold the next day the UPS truck rolled up my driveway and their it was. To top it off, the unit was delivered from of all places - BROOKLYN!!
This outfit is honest, fair, and doesn't promise what it can't deliver. Highly recommended..."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
FotoConnection (eshopperpro4.com, TVsDepot, TheWizStore.com, ephotoclub, 1stopcamera.com, Inoax.Com,
2005-11-10
1/5
"Fraud Alert: FotoConnection (Inoax) (1stopcamera). This company lied about having item in stock, lied about the shipment date, lied and charged my credit card four days before supposed shipment, then lied about UPS "loosing" the LCD TV I ordered. Finally I sent them a cancellation fax - twice, and notified my credit card company to charge back FotoConnection for the cancelled merchandise. Never do business with this company. They have an overwhelming record of non delivery, deciet, and horrible customer service."
Detailed Ratings
Overall quality of the company
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Web site being easy to use
Speed of web site
Web site reliability
Favorite Stores
14 reviews
Least Favorite Stores
