- STORE REVIEWS
- PRODUCT REVIEWS
2011-09-07
1/5
"I will not deal with these folks again. I ordered a Canon Laser Class 310 fax machine on 8/11/11 online with a 2-day shipping upgrade. I received an email acknowledgement within a few minutes and everything looked good. I waited a week - no machine. I called and was assured by the salesperson that the unit would ship "by Wednesday." Wednesday came & went and still no machine. Each time I'd call after that I'd get transferred to someone in shipping who wouldn't answer the phone or bother to return my voice mail. I called to cancel the order today - 9/7 - and was transferred to yet another unanswered voice mail. I called back and was told by the rather surly woman that answered the phone that my order had been cancelled as of today and, "we sent you an email." So, here I am practically a month later with no fax machine and a handful of angry staff members.
I will never understand why these fly-by-night companies advertise merchandise that they don't have and can't even GET?? This item is STILL posted on their site. Stay away from these folks if you're in a hurry to receive your order.
FOLLOW UP to their response: At no point was I contacted by your store. I had to call you each and every time and then I got transferred around until I landed in someone's voice mail - at which point I'd have to call back. The picture that you're trying to paint of this transaction - that you contacted me and I decided to wait - is NOT correct.
Also - if the item is still back-ordered? Then why is that fact STILL not noted on your site???"
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2005-12-30
5/5
"Best price I could find on my item (Creative Zen Nano Plus) with free 2nd day Fedex shipping. Great communication - they updated the status from purchase through shipping in a timely manner. This is my first purchase from Zipzoomfly.com but I will DEFINITELY use them again."
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2005-08-18
5/5
"Directron had the cheapest price around on the Vantec LapCool2. I received an immediate email confirming my order on Sunday evening and then received my UPS tracking number on Monday afternoon. Their shipping costs were reasonable and the item arrived well packed and safe. I'm a Newegg devotee but I'll cheat if the price is right. I'll definitely use Directron again in the future if they have what I need."
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2005-06-29
5/5
"Very fast shipping. Received order and shipping confirmations immediately. Paid for standard shipping and received item in TWO days. Goodbye Office Depot -- Hello Business - Supply!"
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2005-02-27
5/5
"Excellent communication - provided purchase confirmation and tracking information. Site was easy to navigate and provided good information. Fast shipping and absolutely no problems during this transaction."
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2004-02-16
5/5
"Once again, Crucial was fast, fairly priced and the RAM worked as advertised. They're a great reseller that offers quality products at a good price-not always the cheapest but at least you know that what you ordered will WORK."
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5/5
"Ordered a 16MB Samsung SIMM for an HP 5si Printer. Great price, received order and shipping confirmation via email and product arrived safely packed. Works great. My only quibble is the shipping is a smite overpriced (basically they charge $10 for $4 shipping) but, hey, they gotta make a buck somewhere. Right?"
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2003-01-09
5/5
"A tad slow on the shipping but I believe that was UPS's doing. Excellent PRICE, communication, packing and customer service... look out Newegg, ya might have a little competition!!"
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2002-10-15
5/5
"Ordered Windows XP Pro on Sunday and had it in my hot little hands on Tuesday afternoon. Cheapest price and shipped free with the Pricewatch coupon code. Received order confirmation and tracking information e-mails immediately. If this is the way they usually do business, I HIGHLY recommend them!"
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Merchant Member
2002-08-27
5/5
"This is one of the best retail companies out there for computer parts. They're prices are great, the service great and they're honest as can be. A TRUE pleasure to do business with!"
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2002-08-21
5/5
"Great prices, great service...GREAT vendor. Ordered an OEM copy of Norton Ghost 2002 and, with 3 day UPS, only paid $15. Arrived as promised, safely wrapped and ready to go. I HIGHLY recommend this company."
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