"Warning to UK customers - avoid UPS, if you do have to use them look very carefully at their charges - accuracy is not their strong point either and they seem to make it up as they go along when you try to get clarification and a refund for overcharged delivery fees. worst parcel service I've ever come across, totally untrustworthy, poor service, high charges and a very great risk of being overcharged `in error' Via ordinary UK post I would've been charged £8 Value Added Tax - UPS managed to turn that into a £36 charge - still fighting it now. I would agree with another reviewer - I'll think twice about buying from any company that uses UPS - if there's no alternative I'll take my custom elsewhere."