"Can you give me some further guidance as to expected timing for the order coming on line?"
"Everything works as expected but the UI is a bit outdated and seems cluttered."
"Easy to pre-register but I have not gotten a time estimate for when my domain name will be available. "
"Pretty good experience, didn't really have any issues placing my order and when they needed some more information to finish my order, they reached out to me to get that information."
"sad that some people confuse 101domain with 1 and 1 domains, 1 and 1 is the worst
101 is great"
"not good, their ticket support is not good, more than 24 hours and still no respond on my ticket!"
“Greetings info-74397
We try our very best to respond to all support tickets as fast as we can, but unfortunately, we cannot get to all of them as quick as we’d like. We have provided you a response to your support ticket, please contact us should you need any further assistance, we will gladly help you.
Best,
101domain.com”
"Nice to business with you"
"Despite not being as well laid out as a site like GoDaddy, the customer service and support is unparalleled! I made a few mistakes in my order, and everyone at 101Domain was very quick and happy to respond."
"Some problems with setting up email client as the instructions weren't very clear. Anyway, after some combinations it works ok now."
"Interface not intuitive.
Settings too clunky
FAQ too general
Helpdesk not helping
It's just about you get your money but no good service for customers.
Very disappointed.
Btw my settings still don't work. "
"It was a quick, simple and painless order process. Domain transfers can be challenging so this was a nice experience."
"The email service they provide is horrible the customer service is slow and takes a long time for them to do anything"
“Our apologies for any frustrations you have encountered while using our email services. We have not received any correspondence from you regarding any issues you have encountered. Please send in a support ticket through your 101domain account manager with any questions or concerns you have, we would be more than happy to assist you.”
"best seller domain on the world , thank you."
"Quick and easy. Wasn't expecting the small processing fee, but it was only an incidental amount so not a big issue."
"Great and fast service. I'm very happy with it. "
A rep from 101domain.com, 101domain, has responded:
“Greetings bgeer-51836,
Thank you for choosing 101domain for you domain registration needs. Please note that you have placed a pre-order for a .FAN domain, we estimate that the .FAN extension will be released the 2nd quarter of 2015. Once it is released you will receive an email notifying you, and you can then login to your 101domain account and pay for your order. Please send in a help desk support ticket should you have any further questions or concerns.
Best,
101domain.com”