"i have asked for to register a domain, then after payment they start asking for documents which they didn't announce this before payment, i had to refund and waited more over a week to refund."
"Very unhappy. I would like a total refund. My email still says "pending"
It won't let me login
That is the whole reason I signed up.
I also sent an email asking for your help and never heard back
Not good "
“Hi Tgreen9,
We apologize for the inconvenience. Your services are working properly now. Please see the response to your Support Ticket from our hosting team in Your Account. This explains how to login to your new email. If you do not love our service (we know you will!) we’ll see what we can do for you.
Best regards,
101domain
”
"ttttttttttttttttttttttttttttttttttt"
"101domain.com are best domain seller."
"The site looks a bit archaic, but you can even like it. We liked it very quickly. A lot of functions. Good & fast help. Great prices, probably the best on the market. Minus: no price for renewal. Some domains are missing."
“Hi polski-83209,
Thank you for taking the time to share your feedback with us we really appreciate it! We are always looking to improve and you have given us a lot to consider. We don’t show renewal prices on our search page as it confuses some users but we try to be very transparent about our pricing, you can find all domain renewal prices on our price list and each individual domain product page. Which domains did you want that we do not offer?
Thanks again for sharing. We appreciate your business and are happy to have you as part of the 101domain family!
Best regards,
101domain
”
"Cheap and high quality service"
"I bought the domain and everything went through ok. The site is user friendly and it was a hassle free process, I was happy with the service.
Then the calls starting coming through, I received roughly 15-20 calls over the next THREE days, 3 Days!!!
If you're going to sell my information at least wait a little while so it's not suspicious. "
“Hi Hashali,
Thank you for sharing your feedback. We are pleased to hear the process went smoothly and that you are happy with our service.
We apologize for the spam calls you received, but assure you we never sell customer information. There is a public database called WHOIS. If you do not add Private Registration to your domains at checkout your information is susceptible to display on the Internet via the WHOIS database.
As a company policy, we shield our customer’s WHOIS information but are still required to share this information with the Catalonian domain Registry that operates the .CAT domain. Unfortunately, they share the information publicly through WHOIS.
Adding Private Registration ensures your information will be masked from ALL parties and replaced with our own information. This way you receive all legitimate requests and none of the spam. You can add Private Registration to your domains in your account at any time.
We hope you understand and urge you to add Private Registration moving forward.
Best regards,
101domain
”
"After several failed attempts to reach someone using their "Contact Us" form and telephone, I finally was able to contact someone via chat. If this company wants to grow and retain clients, they should answer their phone and respond to inquires sent to them via their "Contact Us" form."
“Hi ejkinsella,
We apologize for dropping the ball on this and are refunding the full price of email for your first year. We want to thank you for sharing your feedback with us. It’s reviews like yours that help us improve our processes and keep our customers happy.
We’re happy to have you here and hope your experience with us improves greatly moving forward!
Best regards,
101domain
”
"They run a good business and the site works well."
"Excellent service and quick respond."
"When old payment method expired I had a hell of a time connecting to fix it. The link they sent never wanted to work.
By contacting the sponsor I was finally able to. "
"A satisfied client, I am."
"NO WAY TO CONNECT with customer support, chat is of no use...have to wait for 1 day to get reply, also, charged too much to my expired domain as late fee. "
"I’ve experience a great service during my last 10 years "
“Hi stateofkuwait,
Thank you for your loyal business over the past 10 years. We really appreciate you!
Best regards,
101domain
”
"memnunum 101 domains den."
A rep from 101domain.com, 101domain, has responded:
“Hi Mabotaleb,
We apologize for the inconvenience and for getting your hopes up. We do inform you that you need documents to register .com.eg domains at checkout. However, it is a checkbox that people many times check without fully reading. If you have any suggestions on how to improve the experience we would appreciate it. Otherwise, your domain has already been refunded. We thank you for choosing us and hope you will give us another chance with your next project.
Best regards,
101domain
”