"I wish they would have a system in place where we could add Google Apps accounts in real time without them manually adding each account.
"
"Affiliate programme should be more simple and generous"
"Thanks you for correcting the issue"
"Straightforward, instant completion of transaction."
"so far the process has gone well and I have been very happy with the site we developed and the ease of the process... some of the add-ons haven't functioned as well as we hoped but that was more my lack of knowledge rather than an inherent issue... would recommend and we are currently looking to develop a second site with them.. "
"I am waiting a response from you on why i cannot add email address when i have paid already for them"
“Hi sam-71200,
One of our hosting specialists responded to your support ticket on 12/5/2017, you can access the ticket by logging into your account at https://my.101domain.com. He will be reaching out to you again today to ensure your services are working properly. Thank you for your patience!
Best regards,
101domain”
"I guess that most of the people leave without completing because of this box"
"Knowledgeable and friendly and helpful. Thanks!"
"Sad, about the experience"
“Hi poshrozay,
We are sorry to hear this and would love to turn your experience around! There are some documents our team has requested from you, as soon as you turn these documents in we are assured you will be more than happy with our service! If you have any questions regarding submitting your documents please open a support ticket in your account and one of our team members will assist you.
Best regards,
101domain”
"UI for admin panels isn't great -- it's need to be redesigned (it's not about design, it's about UX) entirely."
“Hi olegvpro,
Thank you for sharing your feedback, we really appreciate it! We are always trying to improve the customer experience, if you have any specific suggestions or improvements you would be willing to expand on we would love to hear from you. Please email feedback@101domain.com.
Thank you for your business and support!
Best regards,
101domain”
"ExcellentExcellentExcellent"
"Very statisfied with their support"
"I’m overall a satisfied customer but would highly suggest/recommend improving your email benefit and capabilities. There’s much delays and it can be a headache.
Additionally, I just purchased a web builder and it won’t allow me to link my domain. I had deleted the original free web builder I was offered and it’s been almost a week and it still hasn’t beeen removed not allowing me to link. "
“Hi Pajkoh,
We want to thank you for being an amazing customer and sharing your feedback with us, we really appreciate it! We have identified email as a top priority for 2018- so keep a look out for exciting improvements.
Best regards,
101domain”
"Some products or plan are not clear, I've bought an email plan but I can't use it. Very versatile slow customer service. "
“Hi alex@ealex.us,
We reviewed your account and apologize for the miscommunication regarding our hosting services. Please submit a support ticket in your account for a refund for your Email Service – 1 box and we will be happy to take care of you. Thank you for being an amazing customer and sharing your feedback with us, we really appreciate it.
Best regards,
101domain”
"I can't see my server for email so to me 101 Domain is Horrible because"
“Hi Philipdwyer07,
We looked into your account and see that your nameservers are set incorrectly. We need your domain to point to ns1.hostingpanel1.com and ns2.hostingpanel1.com. In order to make these changes we need you to submit a support ticket in your account via my.101domain.com and our support team will be happy to help you get your email up and running!
Best regards,
101domain”
A rep from 101domain.com, 101domain, has responded:
“Hi dev-46374,
Thank you for the positive feedback and valuable suggestion. Google Apps integration is something we have our sights set on improving in 2018. We hope you can look forward to seeing some changes soon! Thank you for being an amazing customer!
Best regards,
101domain
”