"Slow to respond to customer’s problem"
"they did not respond to my complaint.
I was supposed to cancel one of my domain registration, but they did not respond and did not pay back the fee."
"It was a bad experience,. Bad customer experience"
“Hi infogidco,
We are terribly sorry we have obviously disappointed you. Could you please elaborate on your sub-par customer experience in an email to feedback@101domain? We take your feedback seriously and want to do everything we can to turn your experience into a positive one.
Best regards,
101domain”
"Wish they could provide an easy way to register .aero domains. Every time something screws up and there is no personal service to provide reach back, just e-mails saying it failed. I always have to take time out of my day to get in touch with someone there on the phone. If I knew of a different provider in the US for .aero TLD, I'd certainly move my business there."
"Requests are attended although not asap but accepted due to time difference. Hope support is 24/7 for technical concerns."
"Great service for a low price. Thank you. "
"Fast and reliable good customer service"
"very good, i will like to upgrade more "
"webmail is not working, no explanation"
"It worked fine...................."
"I couldn't fault the service, a great company to work with. Thanks for all of your support!"
"Good, but one of my domains still on pending Status..."
"Many problem about support & technichal issue, i dont recommand this website"
"Good, easy, and nothing else to say"
"It was very easy and quick to resolve the problem!"
A rep from 101domain.com, 101domain, has responded:
“Hi csabalosonczi,
In order to request a refund, you will need to open a support ticket in your account at https://my.101domain.com. Our friendly support team will take care of you!
Best regards,
101domain”