"been shopping with 13d for years. nice people. stupid low prices on bunch of random stuff."
"One of the nicest experiences with a customer service agent I can remember. They replaced the cooler that arrived with a broken zipper and actually seemed to genuinely care. Definitely keeping me as a customer."
"I ordered from this company and never received my merchandise but they sure as hell billed my AMEX card. I called their ***-***-**** number and you get a recording 24/7 to leave a message. These go unanswered as well as their online form and e mails. I had to contact American Express to get my money back and file complaints with BBB and FTC. Similar complaints on BBB are filed also by others. I will never order from any of their companies again. These are ThatDailyDeal, Jamminbutter, 13deals, HoboNinja, SirMacho and 7deadlydeals. Consider yourself warned."
"I RARELY find a lower price on anything they sell. The one occasion I needed to deal with customer service the girl with the southern accent (can't remember her name) was very helpful and kind. Can't say enough good things about them."
"I use unique email addresses for all internet sites. Recently discovered a 450 buck dollar charge through paypal using my credit card to someone in russia - email confirmation to the unique 13deals website email.
-- To 13D support: You don't have to store the cards - someone could have hacked your site or cart software to collect the data as it got entered. guess paypal could have been hacked
-- To other readers This was my experience, draw your own conclusions about where my data was stolen from if the only place I entered that email was on on 13deals.com & passed to paypal."
"Great service! The 3 of the 4 products arrived promptly and were exactly as described. The box however looked to be abused by UPS and one item was broken, I'm sure as a result. Contacted the store via the chat on their website and got a replacement the very next day. Highly satisfied :)"
"I don't do much online shopping, but this is one of the best sites I have ever dealt with. Excellent customer service, very nice people, reactive, product delivered on time. I am sure I will buy again from them"
"Friend told me about them about a month ago and have ordered from them 5 times already! Everything good so far. I haven't had to contact CS for anything yet, as I haven't had any issues, but if I do, ill update this."
"Really appreciated the kindness of Michael who helped me out with a special order. I was in a bad mood that day and took it out on him a little bit for no reason whatsoever. He threw kindness back at me and I was in a better mood at the end of the call. Been a customer for years and thought I would let everyone know how much I like them."
"I bought 2 fold up stands and 1 arrived broken. I contacted them and they immediately sent out another one with a nice apology letter. Another time I called to cancel an order about 20 minutes after I placed it and they canceled it with no problem. I would definitely order from them again. "
"I ordered 2 Pairs of Dr. Scholl's Diabetes & Circulatory Socks for $3.99 free shipping, and left for a vacation. When I was back, I found the apartment number was missing in my address and my order was returned to 13deals. I contacted a customer support, and my order was reshipped for free. My personal thanks to 13deals's representative Michael Peck.
Y. Selsky"
"Oh, how I should have listened to the other reviewers. No product and they have my money. Phones aren't answered and email bounces.
Listen to the other reviewers, stay away!"
"Sent wrong size of gloves. The order invoice says large mens so why was mens medium sent.. No customer service # .. Unfortunately gonna have to file dispute with credit card issuer. Totally sucks people cant read or could care less.. Btw took 13 days to arrive , feel like this company is run like crap.. Shall see but Im doubting they have the ability to fix resolve or fullfill my needs , THUS far I'd really rate them 1 star out of 10 not 1 out of 5. December 6th and still no email back ... Warning this co. Sucks......"
"Items never received after 2 weeks. Had to escalate case with paypal and credit card company. No response form company - emails bounce back (bad address) and phone isn't answered."
"Zero stars!!! Scam alert! I'm usually good about checking on a company before I order but this time I thought I would take a chance. Big mistake! I never received my items and no luck with customer service. Appeared to be real shipping information but it's not. If you're one of those people that rely on reviews, DO NOT believe any good reviews, they are fake and so is this company."