ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2005-05-03

"Used them because of the price. Item shipped the same day. Returned one item from the order, no questions asked. Would definitely shop from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-04-05

"I ordered ~ 4500 dollars worth of camera gear. They sent it the same day and it came three business days later. One item was wrong and they promptly paid for the return shipment and replaced it. Much to my chagrin the lens they sent was a bad copy. This was in no way their fault rather it is standard to have to go through a few copies of a Tamron lens to get a good one (at least for this model). The salesman I initially ordered from even warned me this might be the case and to contact him if it was. I did and they are going to exchange it with no hassle.

This store has a very liberal return policy, you pay shipping but that is only reasonable. The staff is friendly and helpful and they are very quick. The prices are lower for lenses than the other major camera shops (the reputable ones) and equal on cameras and accesories. They have been a pleasure to work with and I will do ALL of my photographic shopping through them. A+++++

Highly recomended and totally pain/hassle free company.

My only gripe and it is minor is the website.
They should have someone re-write the script on the lenses so that you can sort by type of lens (wide, zoom, macro, etc) rather than price alone.
I find B&H to be much more convenient in this regard. Since I plan on only buying from 17th thought it isn't a huge gripe.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-03-29

"1) Super fast shipment. Ordered a lens online on Mar. 15 and received it on Mar. 17 (NY to CA)
2) Return is very convenience and fast without any questions. The customer service is better than B&H!
3) Highly recommended. A+++++++++++
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy

Verified
5/5

2005-03-28

"Picked up the Canon EF 50mm 1.4usm during canons digital rebel rebate deal. Ended up loosing the invoice and they promptly sent me out a new one. Product was as described and shipping was quick and when I needed customer service help they came through. Can't complain."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy

Verified
5/5

2005-03-11

"I was looking for a (reputiable) place I could get a lens shipped to me same-day. I called them on Tuesday (March 8th) and spoke to a guy named Doug. He was very helpful and professional. I was having some problems with a credit card and he was very patient with working with me on that. All while STILL getting the lens shipped to me same day as promised and got here (PA) in one day!

On top of all that they had the best price I could find. NOT your typical NYC camera shop. I was extremely pleased. I will definitely be business with them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused

Verified
5/5

2005-03-09

"I went with 17th Street because they had a good price and all ratings were positive both on reseller and pricegrabber. The lived up to their reputation. I received my camera 3 days ahead of schedule and all is well and working. No annoying sales calls or problems. They even went out of their way to adjust delivery to meet my needs. I'll recommend them to anyone."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-03-08

"After looking and waiting for 6 months on the whole internet for Nikon FFCP11 Neutral Color Filter for Coolpix 8800, I finally found out that 17photo.com had it in stock. They even shipped it the same day. The price was on the high side, but, hey, they've got it while nobody else did. That's worth something."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused

Verified
5/5

2005-03-05

"First purchase from 17th St Photo and would not hesitate to purchase from again based on price, service and shipping.

I ordered a Canon 70-200mm f4.0 L lens from another dealer who told me they were not in stock, but due in on Feb 28th. That dealer called the 28th to tell me they had not come in as planned and asked what I wanted to do. I could not wait - leaving for vacation. They refunded my money, sent me a gift card and listed three respectable NY retailers with the lens on hand.

17st had the lowest price and shipping. Called and spoke with sales. No hard sell, "special deals" or "let me talk with my manager" games. I spent the extra money to 2nd day ship the lens - vacation. The order confirmation was e-mailed promptly after ordering, shipping e-mail with tracking was send the day it shipped and it arrived the day promised. Arrived well packed in retail USA factory packaging, all accessories present and with warranty card. Registered with Canon as true USA stock.

My prefered retailer now has competition for my dollar with service like this.



NEVER BUY FROM EXPRESS CAMERAS.COM SCAMERS!!!!!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-03-04

"UPDATE:

These people have SUPERHUMAN shipping speed. I ordered super saver shipping on the morning of the 13th. It arrived the early afternoon of the 15th! This is the second time I have gotten this kind of service. They must process the order the minute they get it. Which is how I wish it was everywhere (instead of waiting "a couple 'a days" in the case of Adorama).

Also:

Buy from 17th Street instead of the others because you won't have the terror of dealing with Adorama's nightmare customer service or the return policy problems of Focus.

A digicam microphone arrived a day early, without problems. Also, they had the lowest price on the item of any seller on the internet or in the real world. A full fifty dollars below some, and seventy dollars below Best Buy on a $200 retail item.

Go with 17th Street.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with

5/5

2005-02-25

"I called 17th St Photo yesterday and talked with Doug X212. He was a pleasure to deal with an thoroughly professional. We all have heard of the NY horror stories and there were NONE here.
I ordered the lens on the 24th and received it on the 25th with next day delivery (as paid for). Their shipping prices are a bit high, but good service sometimes cost extra. I would order from them again in a heartbeat.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2005-02-19

"This is my first time with 17th street photo. It won't be my last. This was as good as it gets. I ordered a Sigma 50-500mm lens on Monday morning and it was delivered on Wednesday in Ohio. There was no high pressure, the price was great, the salesman gave me his extension number to call him if there was a problem. A great experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
N/A
Speed of web site
N/A
Web site reliability
N/A

Verified
5/5

2005-02-12

"After reading the many reviews of all the places selling the casio digital camera I wanted, I went with this place. I was very pleased - they shipped within 3 hours of me placing the order, despite bad weather on the east coast, and everything arrived quickly and in good order. Good service is worth the price, and this was a great place to go. Will consider again in future purchases."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-02-08

"Wow, these guys are great! I have been shopping online for years, but was unsure about buying from a camera store back East. I have read a lot of horror stories about call backs. But 17th St's feedback rating was so high I thought I would give them a try. I am glad I did, they processed my order and shipped it the same day. No high pressure sales call. It arrived in CA in 4 days! I highly recommend them. Thank you resellerratings! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-02-06

"My experience was excellent. The merchant called the day following my order to verify the order, which was for an expensive Canon zoom lens. The shipment arrived a few days later, at least two days earlier than the estimate."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-01-29

"Phone ordered a Canon ef50 f/1.8 lens and Hoya filter. Great service, simple transaction, no pressure, and very profession and courteous. Shipping cost a little higher than BH photo but received the order one day earlier than indicated.

Update: I purchased a Tamron 17-35 a month later. Same excellent service and rapid shipment. I subsequently returned the lens because it was "soft" across the focal range. They didn't ask any questions, accepted the return without any problems, and immediately credited my account. This is the place to buy your photo equipment. I will definitely be back. They are going to help me satisfy my cravings.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site