ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2005-08-04

"A very smooth transaction. ordered the underwater housing for the Fujifilm f10 and a case. Recieved shipping notice within a few hours. Product was at my door the next day. They are a model of how e-commerce should work."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2005-08-03

"Painless on-line transaction for a Canon BG-E2 with a tracking number being provided through personal e-mail the next day. This is how e-commerce is supposed to be! Play it straight and save everybody's time + frustration and it would lead to automatic returning businesses and referrals (crooks will never get it!). I diligently "canvassed" my research on line for this item and for a 2nd Canon 20D body and I couldn't help "laughing" as I saw some merchants listing the 20D at current price of less than a $1000.00? Red flag, big time! I like to stick w/merchants being "authorized by Canon" and "USA warranty" will certainly save the day! Piece of mind comes with a price as long as the price is FAIR!
17th street photo deserves my recommendation to friends and co-workers. Although this is my 1st time experience w/ 17photo.com but I would still give it an A for ETHICS (a simple word and yet so hard to understand by scam artists). The price charged by 17photo.com for my item was FAIR in comparison to other on-line merchants but I would never expect it to be a "STEAL"! We, in the law enforcement, are always skeptical of "prices being too good to be true" a.k.a. "switch and bait"! "Greed" and "lack of common sense" will get you every time! (e.g., place an order to buy a Porsche for the price of a Civic and "wondering" why one is being scammed?) I'm amazed to read on this site the number of people complaining of being scammed by various crooked merchants!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2005-07-30

"Great price, great store!

Bought a D70 kit from 17th Street Photo when they had an amazing weekend special. The offered Bonus Updates provide a great cost/value ratio, even though the UV lens included in one kit does not fit the camera kit lens.

I had to confirm the order via phone but was never asked to buy overpriced accessories. Shipping was fast, packaging was good - no complaints!

Will consider them when buying lenses and other accessories.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-07-20

"First rate. Placed order for Canon 10x42 L IS WP binoculars with eBay "Buy It Now". 17th Street's offer (listing as Flashpoint Camera) beat everything else on the web by $100.

I had a tracking number less than 30 minutes later, and the package arrived 3 days later using their standard delivery.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy

Verified
5/5

2005-07-20

"Found this site through froogle and saved $70 off of retail. Item Shipped same day and was received on second business day."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2005-07-14

"This was my first purchase with 17th Street Photo and it will not be the last. This is a great place to buy photography gear from. They shipped it right when they said they would and it arrived right when they said it would. I purchased a Canon 20D and a Canon 16-35mm f.28 L series lense. I'm holding out for 17th street to get a 70-200mm f2.8 IS L series lenses as soon as it is in stock. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
Being knowledgeable
Being trustworthy
Making decisions on their own
N/A
Being easy to reach
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-06-17

"Ordered on Tuesday early AM. Price was fair and their site showed the item was in-stock. Got a confirmation email almost immediately, a ship email within hours, and tracking number. Shipped ground to WI (from NY), and had it on Thursday. Could not be happier. Product arrived packed well, NEW, and works wonderfully. Thank you 17th Steet Photo."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-06-06

"Excellent experience. They called to verify my Internet order since it was a large purchase and then the item shipped same day.

No question that I would recommend them to anyone and would buy again from them.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-06-03

"Superior experience. Great price and fast shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2005-06-03

"Purchased a Canon 24-70L lens for my 20D. Spoke to Dov at Ext. 212 and asked what he thought. He assured me the copies of the lens have been good, to try it, and if there were any problems to call him. The lens arrived as scheduled, I tested it posting pictures on DPReview forums, everyone said it's sharp, and it is, so I'm very happy.

If you are thinking of buying a 20D, do not go with the 17-85 kit lens. Go with the "L" glass, even if it costs more. Start with the 17-40L if you can't spend more, because it's about the same price as the 17-85. If you can afford the 24-70L, then go for it and be done from the start, because you'll have "L" disease no matter what.

I needed my invoice resent because I misplaced mine. I called, the salesperson asked for my order #, and e-mailed me the invoice within minutes. Now I can get my rebate.

These guys know their stuff, and are friendly to deal with. Thanks Dov.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-05-27

"Ordered a Canon EOS Digital Rebel XT Camera, 2GB Compact Flash Card, 5 year Warranty, and a few other accessories.

Didn't have to talk with anybody. Easily ordered on the website and chose the 3-5 Day Fed Ex option for shipping. The whole packaged order came a couple days after ordering.

No problems whatsoever. Everything was new, unopened, and factory USA.

The excellent feedback reviews on Resellerrating.com influenced my decision to buy from this place. Glad I did and I'll order from them again. I hope this place maintains it's great reputation.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
N/A
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Being trustworthy
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2005-05-27

"From the site order very easy, but seem like some product may misplace. I feel like good link to related product should be the best way to help customer find what they need. I placed the order and less than 20mins I got e-mail confirmation, and almost 2 hours later got phone call from sale rep. call in to confirm order and he told me my package will send out this afternoon...WOW this people are good SIMPLE EASY and READY TO GO. I will buy from them again over and over"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-05-26

"17th Photo / FlashPoint (ebay) rule! This is my second purchase from them, and deffinately not my last. They are always very professional and always ship quickly. My box left their store 2 hours after I ordered it! The also reply to emails within a 1/2 hour! They are very polite and professional on the phone, and dont try to sell you junk you dont need. Dont even bother with B&H! These guys sell for less and actually value you as a customer!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
N/A
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Ease of ordering online
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service resolving problems
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-05-19

"Excellent price for Sandisk 4GB CF card. Prompt delivery and product works great."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
N/A
Is trustworthy
Is consumer focused
N/A

Verified
5/5

2005-05-18

"Order shipped promptly. Price was great. No need to return. Would definitely shop there again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site being easy to use
Speed of web site
Web site reliability