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Verified
5/5

2005-01-22

"The purchase of a Pentax spotting scope went smooth as silk. I decided to call the store instead of purchasing online just to avoid any possible confusion. The order was taken by Dov and the process couldn't have been any smoother. I indicated what I wanted and he took the rest of my information to complete the purchase. Not pressure, no fuss. Dov was polite and didn't push me on any other frills. To top it all off, the scope got to Texas from New York in two days. Sweet.

If their price comes down a bit on a Canon 20D, I'll be looking to buy from them again in the near future.
"

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Overall quality of ordering process
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Ease of ordering online
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Ability to determine if a product was in-stock real time
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Verified
5/5

2005-01-19

"There are a lot of hustlers in the photo business, but this is not one of them. I'm very satisfied with all aspects of ordering from them."

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Overall quality of the company
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Value the company offers
Is easy to do business with
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Verified
5/5

2005-01-08

"I purchased a Canon 420EX on 12/27/04. No pressure what so ever. Asked if 3-5 days on shipping was ok. I said it was. Thank you. Got the flash in 2 days. This is typical of what I have come to expect from 17th. Good company. No hassles for me. I recommend them.
Jim
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
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Verified
5/5

2005-01-05

"I called the guys via phone to make a reservation for a EOS 20D-Kit, so I could pick up the camera personally in the shop when I was visiting some very good friends in NJ over the holiday-season. (Euch beidne uff daem waeg nomol e herzliche dangg)

Everything went smooth, the camera was there and every single item I ordered was in the package.

After two days of testing, I noticed some dust inside the lens which blurred the pictures. So I went back to the shop. They exchanged the lens with no hesitation at all. I was very glad, they did it that way and didn't send it back to the manufacturer and let it clean there, because I live in Switzerland and just would not have that much time left.

Bottom line: I do recommend these guys to everyone I know. Fair prices and perfect customer service.

Best Regards
David
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Ease of ordering online
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Ability to determine if a product was in-stock real time
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Ease of checking delivery status
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Delivering products on-time
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Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Web site being easy to use

Verified
5/5

2005-01-04

"I called and spoke to Dove at ext.212, and all I can say is I was impressed by his patience and helpfullness. What a great place to purchase, and what a great person to deal with. I misplaced my receipt, and he was so nice to fax me a new one. I would buy from them again in a hearbeat. Great price, service and experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
N/A
Being easy to reach
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Being knowledgeable
Resolving problems
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Verified
5/5

2004-12-31

"17th St. Photo will definitely be the 1st store I will look into for my future purchases. I ordered 2 items (Canon battery/batt charger) last Dec. 29, 2004 Wed.. I was set to receive this items by Jan. 3, 2005 as stated by Fedex 3 days. To my surprise, Dec. 31 around 1pm, my items arrived. I believe this came about because 17th St. Photo processed my orders ASAP and wasted no time for my packaged to be delivered during this holiday rush. Items were excellent.

My only regret is that I did not order the Canon Elura 65 camera from 17th St. Photo but with another online store. I ordered the camera even earlier Dec. 27 Monday (UPS 3 days) hoping I can use it New Year's eve. But shipment date per UPS site is still Jan. 3, 2005.

Next time, I will go all the way with 17th St. Photo.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-12-31

"Amazingly quick shipping. The camera arrived far head of the stated delivery time.

Delivery and product prices were better than competitive. The item was absolutely new and untouched, and exactly what I ordered.

17th Street Photo far exceeded my high expectations.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
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Making decisions on their own
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Resolving problems
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Verified
5/5

2004-12-23

"17th St Photo is fantastic, and is doing it right!! Great merchandise at reasonable prices, and no gimmicks. I bought several items totaling almost $2,000, with absolutely no problems. Everything was in stock, and as advertised. They have one of the best ratings on the web, and it’s well deserved. Buy with confidence from this retailer. I highly recommend them, and will use them again for my photographic needs. A++"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Verified
5/5

2004-12-22

"17photo is one of the few online sellers I trust. I have bought few accessories for my CP8800 in two orders.
Service is excellent. few good points:

-Immediate order confirmation by email
-Not a single call from sales department to sell me MORE
-Excellent packaging
-Very fast Shipping (in my case on the same day)

Not a single call to customer service required. I highly recommend this re-seller
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
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Verified
5/5

2004-11-18

"Great store. I ordered a Canon 20D 17-85 kit and received the item two days later. The order process was smooth and the salesperson "Mark" was very helpful. Nothing special about the price.. however the customer service was excellent. I will definately do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
N/A
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
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Overall web site
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Web site being easy to use

Verified
5/5

2004-11-11

"17th Street Photo was fantastic. A very competitive price among the many online bargain centers. I chose 17th Street for their high customer ratings and was not disappointed. The order was promised in 7-10 business days and was delivered in 5! I would definately utilize this excellent retailer again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
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Being easy to reach
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Verified
5/5

2004-11-10

" I was in the market for a Canon lens.I looked on and offline shopping for prices.Local camera store prices were higher than online,on average by 10% to 15%.But then there are advantages to purchasing locally ie:imediate pick up,returns and repair.
You can find a decent price online at more than a few places.The hard part is finding a reputable dealer.After reading a few comments here a this site and on EBAY with there feedbacks.I wasnt to confident on making a purchase of a $1000 or more online.
Then I came accross 17th st Photo.The comments left here and on Ebay are all possitive.I even contacted members on EBay randomly who has made purchases from 17th st(on Ebay there store is called flashpiont cameras)and they all contacted me saying they had a great transaction.
After doing all my homework I decided to make a purchase from them at there auctions on Ebay.I was going to purchase a $1100 lens including shipping and saving $200 by buying online.I made a purchase on 11/7/04 wich was a sunday at approx 11pm.They mailed a confirmation on 11/8/04 with shipping information.My lens arrived on 11/9/04 at 1pm,item arrived exactly as advertised(new,USA model).This is from New York to Los Angeles in 38 hours!
I cannot give 17th st photo a higher recomendation.You will not be dissapointed!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
N/A
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
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Overall web site
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Verified
5/5

2004-11-01

"I preordered a new Canon flash at a great price. Their shipment arrived as predicted and I reaceived the item today as advertised. I've ordered from this store before and they always give good service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Being easy to reach
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Verified
5/5

2004-10-28

"Outstanding seller. I had a different mailing address then my billing address, so they called me back to verify. They did not pressure during the sell of my Canon 20D. I wanted second day shipping and I had the camera in my hands two days from when I ordered it. First time doing business with them, won't be my last."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
N/A
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N/A
Being trustworthy
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Being knowledgeable
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Overall customer service
Customer service being easy to reach
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Overall web site
Web site reliability
Web site being easy to use
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5/5

2004-10-22

"Excellent transaction. No hidden fees and zero hard sell for accessories. Packeged nicely and recieved on time. Would buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
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Making decisions on their own
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Being trustworthy
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use