"Ordered a Tokina lens from. Arrived 3 days later. Well packed. Absolutely no problem.
Would definitely order from them again, even if a bit higher than the low-ball sellers."
"First class store. I ordered a Nikon D200 body on their website Monday evening after the store closed. I received it on Thursday. I called to confirm the order on Tuesday as the item was listed as on backorder Tuesday morning. They were very nice on the phone. I am very happy with them."
"Exellent prices and service. Order shipped same that that order was placed!
Placed order over the phone and they don't give you B.S. to try to add extras to your order.
Had to contact them back to correct the invoice and changes were made and corrected invoice e-mailed same day! To top it 17 Street Photo is a Canon authorized reseller.
I would not hesitate to buy from them again or to recommend them.
EXELLENT!!!"
"Very nice shopping experience. Ordered a hard-to-find (at least right now) Olympus FL-36 flash. I cancelled an order pending with Amazon, which had a better price, but no units in stock, to go with 17th Street because they showed the flash in stock at a fair price. I half expected it not to be stocked, but it really was, and shipped same day; I received it 3 days later. I'm very happy and will buy from them again over seller like Amazon (good prices sometimes, but delays your order unnecessarily if you use the free shipping) and 47th St. Photo, which advertises items as in stock when they're not and doesn't even bother to tell you."
"I just purchased a Nikon D50 from 17th Street Photo it was a pleasure doing business with them items arrived in 2 days and in perfect condition and as advertized. I originlly ordered this camera from another store but got a gray market scam. I will make all future purchases at 17th Street photo."
"This was the best online purchase experience ever. A customer for life now. I bought a D50 Nikon with 2 lens kit. Fast shipping, great price, no hard sells techniques. All should use this for the benchmark.
Layne"
"Great service, no sales pressure, very fast shipping. I bought Nikon D50 2 lens kit and received it in 3 days. Everything is in perfect condition and the whole transaction was A+
Thanks"
"17TH Street Photo has become my top choice for ordering photography equipment online. They have competitive prices and deliver promptly. Whenever I have to talk to them they are always courteous. "
"Smooth transaction. There was no attempt to sell me anything else and they answered questions after the sale promptly. The equipment I ordered arrived when they said it would. Very professional. I will definitely deal with them again and recommend them to my friends."
"Excellent! Delivered exactly as advertised. I will shop again with this company."
"Excellent vendor. I've ordered from B&H and Adorama in the past and 17th Street Photo is superior.
With my order, I received a confirmation phone call as well as an email with a tracking number. Fast, cheap shipping. Plus, prices are consistently low, and no grey market or refurbs. I'll shop there again."
"My first experience with 17th Street Photo has been exceptional. I purchased the Canon 70-200 F2.8 L lens.
Purchasing/shipping:
I ordered on thursday morning, got overnight shipping (which was very reasonable), and received it promptly the next morning. Between ordering and receiving, 17th Street Photo contacted my home to verify the order. Everything arrived in pristine condition, and was packed very well.
Exchange:
At the end of the following week, I noticed that the lens focus mechanism was bad, making grinding noises and generally performing poorly. This was a manufacturer problem, in no way due to the reseller. 7 Days after receiving my order, I sent them an Email explaining the situation and requesting an exchange. Later that morning an RMA number was given, along with the instructions. I needed the lens by the next friday, so I let them know by calling, and they were happy to make sure I got it by then.
Overall:
My experience with them has been excellent. Having been in contact with them quite often as a result of the exchange, the staff has always been courteous, helpful, and personal. I have ordered many items from many stores online, but have never seen such dedication and commitment to the customer as demonstrated by 17th Street Photo. "
"I purchased a digital camera and an additional memory card. I phoned the Photo Shop first to insure that what I wanted was actually in stock. I then placed the order on-line. This was my first purchase, of this magnitude, on-line. The person I talked with was polite and patient. I had my order shipped (2 day air) to an address (a different state) other than the billing address. I had my order in hand (exactly what I ordered)45 hours after hitting the Enter Button. All aspects of my ordering process is a well deserved 10 plus."
"Purchased the Olympus C-7070 and accessories on Sunday. Received email confirmation right away and UPS tracking number email on Monday. Everything was delivered four days later, on Thursday.
No confirmation call required on my part. I was nervous about stories where e-tailers use this as an opportunity to hard sell you upgrades so I appreciated that this was not necessary with 17th Street Photo.
They took Paypal which was a big bonus for ordering for me. They were also the lowest price of the reputable sellers. I knocked out a few lower price competitors based on their consumer rating reviews. Not worth $20 savings on a $500 order.
Thanks for a good experience."
"I am very happy with the order (Sigma 10-20mm Nikon Mount Lens) at 17photo.com. I ordered Saturday and got the lens by Thursday. Called in their 1-***-***-**** number and reached customer rep. without any delay."