"This my second order from 1stopbedrooms an i was very pleased with it great selection and this will be store from now own."
"Very good experience ordering will update when sofa arrives."
"So, I didn't know that I had to get some type of support for my bed. The customer service agent was great explaining everything I need for my bed set. The guy was great, very professional, and made sure I got what I needed. Thanks!"
“Dear Raymond ,
We're delighted to hear from you and appreciate your engagement! Your kind words are a testament to our commitment to providing top-notch service.
At our company, exceptional customer service is not just a goal, but a standard we strive to maintain every day. We are thrilled to hear that our representative's performance was a shining example of this commitment.
As we continue to serve you and many others, we remain steadfast in our mission to deliver consistently excellent service. Your satisfaction is the true measure of our success. Thank you again for your recognition and support.
Warm regards.
Customer Experience Team”
"I had a great interaction with Morris. He was knowledgeable of the sale, professional and made it seamless, kudos to a great employee. However, Payless Furniture/ 1 Stop Bedrooms is a horrible company, it ruined my 23 year relationship with PayPal and I shouldn’t be at this juncture of using a store credit being forced to buy something. I never received my sofa, it was damaged in transit and company decided to return the item. I was penalized for your poor shipping practices and I never was able to exercise my 30 day money back guarantee. I’m glad to say that I will never use or refer your company to anyone for any reason. Goodbye and Good Riddance!!"
“Dear Chuck ,
We're thrilled to hear from you! We appreciate your time and effort in sharing your experience with us.
Our team is steadfastly committed to providing the best service we possibly can. We aim to ensure that our products, such as your new recliner sofa, not only meet but exceed expectations. It's always wonderful to hear when we've hit the mark!
At the heart of our company is the drive to consistently deliver the highest quality products and services. Your review reaffirms the hard work we put in every day, and we're sincerely grateful for your trust and support.
Here's to many more delightful experiences with us!
Best Regards,
Customer Experience Team”
"Colby was Awesome Great Job!!!"
“Dear David,
We're delighted to hear from you and appreciate your engagement! Your kind words are a testament to our commitment to providing top-notch service.
At our company, exceptional customer service is not just a goal, but a standard we strive to maintain every day. We are thrilled to hear that Kobi's performance was a shining example of this commitment.
As we continue to serve you and many others, we remain steadfast in our mission to deliver consistently excellent service. Your satisfaction is the true measure of our success. Thank you again for your recognition and support.
Warm regards.
Customer Experience Team”
"Perfect! Informative, answered questions and helped in the decision making process."
“Dear Michael ,
We're thrilled to hear from you! We appreciate your time and effort in sharing your experience with us.
Our team is steadfastly committed to providing the best service we possibly can. We aim to ensure that our products, such as your new recliner sofa, not only meet but exceed expectations. It's always wonderful to hear when we've hit the mark!
At the heart of our company is the drive to consistently deliver the highest quality products and services. Your review reaffirms the hard work we put in every day, and we're sincerely grateful for your trust and support.
Here's to many more delightful experiences with us!
Best Regards,
Customer Experience Team”
"I had a pleasurable experience on the phone for my order. My service man was very informative to give me all the answers that I needed, thank you so much, and hope to do business again in the future."
"My Recliner sofa is super comfortable . It was Easy to assemble. I love it! "
“Dear Aida ,
We're thrilled to hear from you! We appreciate your time and effort in sharing your experience with us.
Our team is steadfastly committed to providing the best service we possibly can. We aim to ensure that our products, such as your new recliner sofa, not only meet but exceed expectations. It's always wonderful to hear when we've hit the mark!
At the heart of our company is the drive to consistently deliver the highest quality products and services. Your review reaffirms the hard work we put in every day, and we're sincerely grateful for your trust and support.
Here's to many more delightful experiences with us!
Best Regards,
Customer Experience Team”
"I just placed my first order with 1stopbedrooms.com after multiple calls to ask questions. Each call was handled in a friendly manner and I never felt like I was speaking with a salesman. The price of the item I purchased was $450 less than the best price the Ashley store would offer for the same item. "
“Dear Kenny ,
We appreciate you taking the time to share your feedback with us. Your engagement is truly valuable as it helps us keep the wheels of progress turning.
We hold our customer service to the highest standards, ensuring that our representatives are not only equipped with the necessary knowledge but also the ability to communicate it effectively. Our team members are always ready to go the extra mile to assist and ensure your experience is seamless and informative.
In conclusion, our commitment to superior service remains our guiding principle. Excellence in service is not just what we do, it's who we are. We look forward to continuing to serve you with the same level of dedication and expertise in the future.
Thank you once again for your positive review.
Best regards,
Customer Experience Team”
"Colby was outstanding. Of the delivery is half as good as the service on the phone, 5 stars!!"
“Dear Talmadge ,
We appreciate you taking the time to share your feedback with us. Your engagement is truly valuable as it helps us keep the wheels of progress turning.
We hold our customer service to the highest standards, ensuring that our representatives are not only equipped with the necessary knowledge but also the ability to communicate it effectively. Our team members are always ready to go the extra mile to assist and ensure your experience is seamless and informative.
In conclusion, our commitment to superior service remains our guiding principle. Excellence in service is not just what we do, it's who we are. We look forward to continuing to serve you with the same level of dedication and expertise in the future.
Thank you once again for your positive review.
Best regards,
Customer Experience Team”
"I'm still waiting for a dresser (part of a suit) that I ordered in September 2023. I received all the other pieces in October, but my dresser (most expensive piece) is still missing and no one seems to care. I caution you to shop somewhere else. This company is a big conglomerate and personal service is lacking. It seems like quite a racket when you are missing you most expensive piece of what you've ordered. It makes you wonder how many people this has happened to. If you read reviews you'll see several. I wish I had read reviews much closer. I've given 1 Stop Bedrooms every opportunity to make this right and they just don't seem to care."
"Kobi was awesome!! So helpful and friendly!! He made our purchase so easy!! "
“Dear Valli ,
We appreciate you taking the time to share your feedback with us. Your engagement is truly valuable as it helps us keep the wheels of progress turning.
We hold our customer service to the highest standards, ensuring that our representatives are not only equipped with the necessary knowledge but also the ability to communicate it effectively. Our team members are always ready to go the extra mile to assist and ensure your experience is seamless and informative.
In conclusion, our commitment to superior service remains our guiding principle. Excellence in service is not just what we do, it's who we are. We look forward to continuing to serve you with the same level of dedication and expertise in the future.
Thank you once again for your positive review, Valli .
Best regards,
Customer Experience Team”
"Everything has been good. "
"Kobi was very helpful and very pleasant to work with. "
“Dear Janet ,
We appreciate you taking the time to share your feedback with us. Your engagement is truly valuable as it helps us keep the wheels of progress turning.
We hold our customer service to the highest standards, ensuring that our representatives are not only equipped with the necessary knowledge but also the ability to communicate it effectively. Our team members are always ready to go the extra mile to assist and ensure your experience is seamless and informative.
In conclusion, our commitment to superior service remains our guiding principle. Excellence in service is not just what we do, it's who we are. We look forward to continuing to serve you with the same level of dedication and expertise in the future.
Thank you once again for your positive review, Janet .
Best regards,
Customer Experience Team”
"The verification process seemed redundant but I called. The representative went over the order, advised about additional rails requires for a lift bed and explained the difference between the 3 yr and 5 yr warranty. He was quite helpful. "
A rep from 1stopbedrooms, 1stopbedrooms, has responded:
“Dear Rosalee,
We're thrilled to see your positive feedback! Your engagement and feedback are what drive us to do our best every day.
Our team at the forefront is committed to delivering a seamless and high-quality service experience. We pride ourselves on maintaining an unwavering standard of excellence across all facets of our business, ensuring that each customer interaction is a delight.
In conclusion, we are passionate about upholding our reputation for consistently delivering excellent service. Your positive experience is a testament to the effort we put into making sure every customer feels valued.
Thank you once again for your kind words, Rosalee.
Warm regards,
Customer Experience Team”