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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-12-13

Excellent service and support!

"Thank you so much for being easy to do business with. I originally ordered these chairs on Ashley, but they canceled my order because my mailing address and my billing address were different without any communication."


Rep reply posted 2023-12-13
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Brent,

We truly appreciate you taking the time to share your experience with us. Your kind words are a testament to the dedication we put into serving every one of our valued customers.

Our unwavering commitment towards ensuring seamless transactions and high-quality customer service is something that we pride ourselves on. We strive to deliver an effortless and engaging experience that meets your expectations.

In closing, we will continue to uphold our standard of excellence in every interaction. We are here to serve you and thank you for recognizing our efforts. Your satisfaction is our greatest reward.

Best Regards,
Customer Experience Team”


Verified
5/5

2023-12-12

Great customer service.

"Agent walked me through great options and I Got a superior product when I called in"


Rep reply posted 2023-12-13
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Bryan,

Thank you for taking the time to share your experience with us. We truly appreciate your engagement, and it's always rewarding to hear from satisfied customers like yourself.

At our company, we continually strive to provide superior service by guiding our customers through the best possible options. Our dedicated agents aim to deliver unparalleled support and ensure you come away with a superior product that meets your needs.

Your feedback is a testament to the consistent excellence we aim to achieve in our service. We're proud to have met your expectations and look forward to continuing this tradition of quality and excellence.

Best regards,
Customer Experience Team”


Verified
5/5

2023-12-12

Customer service

"Peter was very polite and helpful."


Rep reply posted 2023-12-12
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Margret ,

We are thrilled to receive your positive feedback. Your kind words illuminate the very essence of the engagement we strive to provide.

Our team is dedicated to delivering exceptional customer service, and your recognition of our reliability is a testament to these ongoing efforts.

We believe in maintaining an unwavering commitment to our customers. Your review serves as a great affirmation of our high standards and dedication to consistent excellence in service.

Thank you for sharing your experience, Margret . We look forward to continuously demonstrating our commitment to superior customer service, consistently exceeding expectations at every opportunity.

Best Regards.
Customer Experience Team”


Verified
5/5

2023-12-12

Helpful

"Customer service was fast and helpful!"


Rep reply posted 2023-12-12
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Nicole ,

We are thrilled to receive your positive feedback. Your kind words illuminate the very essence of the engagement we strive to provide.

Our team is dedicated to delivering exceptional customer service, and your recognition of our reliability is a testament to these ongoing efforts.

We believe in maintaining an unwavering commitment to our customers. Your review serves as a great affirmation of our high standards and dedication to consistent excellence in service.

Thank you for sharing your experience, Nicole . We look forward to continuously demonstrating our commitment to superior customer service, consistently exceeding expectations at every opportunity.

Best Regards.
Customer Experience Team”


Verified
4/5

2023-12-12

Joe- Great customer care

"I want to write a review on Joe!
When I ordered furniture that I needed to cancel the order on and could not find anyone one to receive that message, Joe was my hero and followed through instead of sending me from one extension to the next. The furniture is beautiful and I was sad to cancel but needed to for reasons beyond my control. Joe, thank you for your excellent customer service and for refunding all of my money on the set I ordered. I will be sure to shop there again and will call on Joe for my customer needs. Sincerely, Victoria S
"


Rep reply posted 2023-12-12
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Victoria,

We are thrilled to hear from you, and we truly appreciate your kind words.

Your engagement with us is invaluable and we can't thank you enough for taking the time to share your positive experience. We're immensely proud of our dedicated team, like Joe, who embody our unwavering commitment to providing top-notch customer service.

At our company, our mission is to ensure stellar customer experience, and it brings us immense satisfaction to hear that our team is following through on this promise. Knowing that our service has left such a positive impression on you reinforces our pursuit of excellence in everything we do.

Thank you again for choosing to shop with us. We look forward to serving you again and continuing to exceed your expectations.

Best regards,
Customer Experience Team”


Verified
4/5

2023-12-12

Great Customer Service/Products

"The best price around, great customer service, great merchandise."


Rep reply posted 2023-12-12
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Joelle,

We appreciate your kind words and the time you've taken to share your experience with us. Your feedback is incredibly valuable.

Our team is dedicated to maintaining a high caliber of customer service and we take great pride in providing excellent merchandise at competitive prices. These are the standards we set for ourselves, and we're delighted to hear that they resonate with you.

To conclude, our commitment to delivering unparalleled service and quality remains steadfast. We're thrilled that your experience has been reflective of these enduring values. Thank you once again for your glowing review, Joelle.

With gratitude,
Customer Experience Team”


Verified
5/5

2023-12-12

Awesome!

"Friendly and helpful service. "


Rep reply posted 2023-12-12
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Dana ,

We appreciate your kind words and the time you've taken to share your experience with us. Your feedback is incredibly valuable.

Our team is dedicated to maintaining a high caliber of customer service and we take great pride in providing excellent merchandise at competitive prices. These are the standards we set for ourselves, and we're delighted to hear that they resonate with you.

To conclude, our commitment to delivering unparalleled service and quality remains steadfast. We're thrilled that your experience has been reflective of these enduring values. Thank you once again for your glowing review, Dana .

With gratitude,
Customer Experience Team”


Verified
5/5

2023-12-12

Very nice people to deal with. Great communications!

"Ordered a dining room table and the service so far has been exceptional. I look forward to getting the table
Delivered!!
"


Rep reply posted 2023-12-12
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Robin,

It's wonderful to hear from you! Your feedback is greatly appreciated, as it helps us understand what we're doing right.

Our team is deeply committed to offering superior service at all times. We strive to ensure every customer experiences the highest caliber of service, from the moment they place their order to the exciting moment of delivery.

Thank you for recognizing our efforts. Your satisfaction is a testament to our unwavering commitment to excellence. We take pride in creating seamless experiences for our customers and are thrilled to hear that yours was no exception.

Stay assured, our quest for service excellence is ongoing, and we look forward to serving you again. Your trust in us is our greatest success.

Best regards,
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
4/5

2023-12-11

Order

"Ordering my nightstand was quick and easy"


Verified
1/5

2023-12-11

Terrible Customer Service

"Do Not Buy Protection Plan they will not honor it.

I had purchased a leather reclining sofa and also purchased the extended warranty protection plan to cover any problems that might occur. The warranty was supposed to cover anything that might happen. Within a year and a half the headrest wore differently than the rest of the sofa. 1Stop Bedrooms will not honor the extended warranty.

Do Not Buy Protection Plan they will not honor it.
"


Verified
5/5

2023-12-11

Good deals and great service

"Purchased a living room set and all seems to be going well but still waiting for delivery. "


Rep reply posted 2023-12-12
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Carl ,

It's wonderful to hear from you! Your feedback is greatly appreciated, as it helps us understand what we're doing right.

Our team is deeply committed to offering superior service at all times. We strive to ensure every customer experiences the highest caliber of service, from the moment they place their order to the exciting moment of delivery.

Thank you for recognizing our efforts. Your satisfaction is a testament to our unwavering commitment to excellence. We take pride in creating seamless experiences for our customers and are thrilled to hear that yours was no exception.

Stay assured, our quest for service excellence is ongoing, and we look forward to serving you again. Your trust in us is our greatest success.

Best regards,
Customer Experience Team”


Verified
5/5

2023-12-11

Fantastic, quality and service!

"They have a wonderful selection of different furniture, and I couldn’t be happier with the service! They communicate at every point in the order! Do not hesitate to buy your furniture, or other items from them!"


Rep reply posted 2023-12-12
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Bonnie ,

It is heartening to read your wonderful feedback. We truly appreciate your engagement and the time you've taken to share your experience with us.

Our commitment to making every interaction a delightful and seamless one is unwavering. We continually strive to maintain a high standard of customer service that you have recognized in your interactions with Charlie and beyond.

Your review provides further confirmation of the consistent excellence we strive for. It's our promise to continue providing the exemplary service that you and all of our valued customers deserve.

Thank you once again for your kind words.

Warm Regards,
Customer Experience Team”


Verified
5/5

2023-12-11

Excellent service and quality

"I have placed several orders with 1Stop Bedrooms. The ordering process has been very easy, delivery and setup exceptional and the product quality excellent. Exemplary service from Charlie as well!"


Rep reply posted 2023-12-12
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Debbie,

It is heartening to read your wonderful feedback. We truly appreciate your engagement and the time you've taken to share your experience with us.

Our commitment to making every interaction a delightful and seamless one is unwavering. We continually strive to maintain a high standard of customer service that you have recognized in your interactions with Charlie and beyond.

Your review provides further confirmation of the consistent excellence we strive for. It's our promise to continue providing the exemplary service that you and all of our valued customers deserve.

Thank you once again for your kind words.

Warm Regards,
Customer Experience Team”


Verified
5/5

2023-12-11

Very helpful

"Knowledgeable and helpful"


Rep reply posted 2023-12-12
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Cindy,

We sincerely appreciate you taking the time to share your experience with us. Your engagement is invaluable and we're grateful for the opportunity to serve you.

At our company, our consistently high standards in customer service are something we take immense pride in. We believe our knowledgeable and helpful team members are a testament to our unwavering commitment to deliver service excellence.

In conclusion, it's always our aim to not only meet but exceed expectations in all interactions. Thank you again for your kind words and recognition of our constant dedication to delivering exceptional service.

Warm Regards.
Customer Experience Team”


Verified
5/5

2023-12-11

Loveseat

"Simon was so wonderful to talk to. He was a lot of help in making a decision. Thank you again.
Merry Christmas
"


Rep reply posted 2023-12-12
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Anna,

We're delighted to read your glowing review! Your positive engagement with our team is deeply appreciated.

At our company, we take immense pride in maintaining rigorous standards for customer service. Our dedicated team members, like Simon, are a testament to our commitment to ensuring every interaction is a pleasant and helpful one.

Your review reaffirms our consistent endeavor to excel in providing exceptional customer service. We look forward to continuing to serve you in the future. Merry Christmas!

Best regards,
Customer Experience Team”