"Kobi was extremely helpful & knowledgeable about the products. He assisted in placing the order as well as coordination for our delivery needs. "
"After shopping and searching and verifying I could not be happier with the pricing, service and excellent experience with this company, I received an immediate call back with a phenomenal customer service representative who honestly answered all my questions. Did not try to sell me on anything. Actually recommended that I did not add a certain piece to the set.
Great Company. Great Service. Best prices anywhere. "
“Dear Fahed,
Thank you for sharing your valuable feedback with us. It's heartening to know that you had a positive experience.
Your words affirm the high standard of service we aim to uphold consistently. Our dedicated team is committed to providing exceptional customer care that not only meets but exceeds expectations. It's our main priority to ensure you feel confident and satisfied with your choices, without any unnecessary add-ons.
Your experience is a testament to the consistent excellence we strive to deliver. We appreciate your recognition and thank you once again for your kind words.
Sincerely,
Customer Experience Team”
"Excellent customer service "
“Dear David,
We truly appreciate your recognition and the time you've taken to share your positive feedback with us. Your words are a testament to our enduring commitment to deliver excellent customer service.
Our team is dedicated to upholding the highest standards in all interactions, ensuring a seamless and positive experience for every customer. We're confident in our ability to consistently provide top-notch service, and reviews like yours certainly affirm this dedication.
In conclusion, your satisfaction is our achievement. We will continue to strive for excellence, delivering the same high standard of service that customers like you have come to expect and appreciate.
Thank you once again for your kind words, David.
Best Regards.
Customer Experience Team”
"I ordered on a Thursday night and by Friday morning, I was already in communication with them and they were assisting me with my purchase."
“Dear Cheryl,
We appreciate you taking the time to share your experience with us. Your engagement truly makes a difference and we're grateful for it.
We pride ourselves on our unwavering commitment to providing exceptional customer service. Our dedicated team is always ready to assist, ensuring every interaction is as seamless and efficient as possible.
In conclusion, your review attests to our consistent dedication to excellence in service. Rest assured, we will continue to uphold these high standards, creating positive experiences for all our valued customers, just as we did for you.
Thank you once again for your kind words.
Best regards,
Customer Experience Team”
"My representative exceeded my expectations. I originally called to cancel the protection plan I signed up for, but he explained the benefits of having the protection. I was completely satisfied with keeping it when I originally wanted to cancel,
Thank you "
“Dear Anedra,
We deeply appreciate your thoughtful review and the time you took to share it. Your engagement significantly contributes to our ongoing pursuit of excellence.
At our company, we are committed to going above and beyond in every interaction, ensuring that each customer fully understands and appreciates the value they receive. We hold our standards high because we believe you deserve nothing less.
Your experience echoes the consistency we strive for in delivering exceptional service. It's reviews like yours that reinforce our commitment to not just meet, but exceed customer expectations at every turn.
Thank you once again, Anedra, for recognizing and appreciating our unwavering dedication to superior customer service.
Best Regards.
Customer Experience Team”
"Had a great experience on my initial order from 1stop bedrooms "
“Dear Anthony,
Your feedback is truly appreciated! We're delighted to hear about your positive experience.
Our commitment to providing exceptional service is uncompromising. Each interaction with our customers is an opportunity to showcase our dedication to excellence, and your review confirms that we're doing just that.
Continuing to set the bar high in customer service is not just a goal, but a promise we uphold every day. Your words reinforce our belief in the consistent, superior service we strive to deliver.
Once again, thank you for your endorsement. We're glad to have you as part of our community, and look forward to serving you with the same level of excellence in the future.
Best Regards.
Customer Experience Team”
"Charlie went over my order with me and made sure that I had the right warranty and shipping selections."
“Dear Jason,
Firstly, we'd like to extend a heartfelt thank you for taking the time to provide us with your feedback. Your engagement with us is immensely appreciated and truly fuels our commitment to delivering exceptional service.
Here at our company, we pride ourselves on upholding a gold standard of customer care. This is why every interaction presents an opportunity to ensure that each detail is attended to with precision and dedication, just as you've experienced.
In conclusion, it's our steadfast commitment to these high standards that defines our service delivery. We continually strive for excellence in every encounter, making sure our customers receive the best possible experience.
Once again, thank you for acknowledging our dedication to customer service. We look forward to serving you again in the future.
Best Regards.
Customer Experience Team”
"Easy and kind service.Friendly customer service. "
“Dear Customer,
We sincerely appreciate your engagement and the time you took to share your experience. It is always heartwarming to receive such positive feedback from our valued customers.
Our team is dedicated to maintaining the highest standards in customer service. We believe in creating an environment where every interaction is marked by kindness, friendliness, and ease. Your review affirms the efforts we put into making this a reality.
In conclusion, we would like to express our commitment to continued excellence in service. We strive to consistently deliver a positive experience to everyone we serve, and we are delighted to know we are succeeding in that endeavor.
Again, thank you for your kind words. We look forward to serving you in the future.
Best Regards,
Customer Experience Team”
"Found exactly what I was looking for and the customer service was great! Would definitely shop here again "
“Dear Shelby,
We truly appreciate you taking the time to share your positive experience with us. Your feedback is vital in maintaining the level of service we strive for.
We are continuously committed to providing exceptional customer service, and it's reviews like yours that affirm our high standards. Providing a seamless and enjoyable shopping experience is always our top priority, and we're delighted to hear that we've met your expectations.
In closing, we want to say that it's customers like you who inspire us to maintain our unwavering commitment to excellence in service.
Thank you once again for your kind words, and we look forward to serving you in the future.
Best regards,
Customer Experience Team”
"Always a great service. Have purchased several items from the site and have always received great customer service. I am looking forward to my next purchase from 1stopebedroom"
“Dear Robert,
It's a joy to read your thoughts, and we genuinely appreciate your engagement. Your feedback provides a vital contribution to our community and helps us keep our commitment to providing a top-notch shopping experience.
Our team takes great pride in upholding the highest standards in customer service. We stand steadfast in our promise to create a seamless, enjoyable and rewarding experience for all our customers.
In conclusion, excellence in service is not an exception for us, but a rule. We look forward to serving you with the same exceptional standards in the future.
Best Regards.
Customer Experience Team”
"The dresser we received has a manufacture issue and all the drawers on the left side are not opening. I filed a claim with 1StopBeddrom same day as we received the dresser. For a month they were telling me they were waiting a reply from the manufacturer. After multiple phone calls from my side and conversations with different people the only option they provided was to wait for the answer from the manufacturer. Nobody ever called me back to provide a solution. Finally, I called them again and they told me that they can give me about 20% discount to keep the broken!!! item or they need a donation receipt to send the replacement. And they can’t guarantee that the replacement will not have the same issue! So, for my money paid in full to them I am stuck with the broken dresser and I have to make extra steps by myself to solve that issue. HORRIBLE CUSTOMER SERVICE! NEVER ORDER FROM THEM AGAIN!!! "
"These are the nicest and most professional people ever."
“Dear Melodie,
We greatly appreciate your time taken to share your positive feedback with us. Your engagement is invaluable in maintaining the pillars of our customer service philosophy.
At the heart of our business lies a steadfast commitment to delivering the highest standards of professionalism and courtesy. We pride ourselves on the dedication of our team who consistently strive for excellence in service, ensuring every interaction is marked by respect and understanding.
In conclusion, your experience perfectly mirrors our ongoing mission: to consistently achieve and surpass our own benchmarks of service excellence. We look forward to continuing to serve you with the same unwavering commitment and professionalism in the future.
Warm Regards,
Customer Experience Team”
"I bought two furniture with them and so far is great customer service "
“Dear Arlene,
Thank you for taking the time to share your positive experience with us. We appreciate your kind words and are thrilled to know that you've had an enjoyable experience.
Our team takes immense pride in maintaining the highest standards of customer service every step of the way. As a company, we are committed to ensuring that every interaction with us is memorable for all the right reasons, and we are glad to hear that your experience attests to this.
Every day, we strive to consistently deliver this level of excellence, and it's feedback like yours that truly inspires us. Once again, thank you for recognizing our commitment to exceptional service.
Best wishes,
Customer Experience Team”
"Online purchase, interaction with Joe to verify address was great! "
“Dear Guy,
We're thrilled to hear from you and appreciate you taking the time to share your experience. It's always a pleasure to receive feedback from our valuable customers.
We take immense pride in maintaining an exceptional level of service, and are committed to providing the best support to all our customers. Our team, like Joe, always goes above and beyond to help make your interactions with us as smooth and enjoyable as possible.
Your review is a testament to our ongoing dedication to excellence in service. We will continue to strive for the highest standards, ensuring every customer interaction is a great one.
Thank you again, Guy, for your kind words. We look forward to serving you in the future with the same high-quality service you've come to expect from us.
Best Regards,
Customer Experience Team”
"I look forward to receiving the chair I purchased. Yout customer service was very helpful and friendly. Thank you!"
“Hello Linda,
Thank you for taking the time to leave a review. We're delighted to hear that you are looking forward to receiving the chair you purchased and that our customer service team was able to assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us. We're here to help.
Yours sincerely,
Customer Experience Manager”
A rep from 1stopbedrooms, 1stopbedrooms, has responded:
“Dear Cindy,
We sincerely appreciate you taking the time to share your positive experience with us. Your engagement is invaluable and contributes to our continuous pursuit of delivering exceptional service.
At our company, we are unwavering in our commitment to providing an exceptional customer experience. Our dedicated and knowledgeable staff, like Kobi, are always ready to go the extra mile to meet your needs. We firmly believe in the power of service excellence, and we’re thrilled to see it reflected in your interactions with us.
Your review reaffirms the success of our ongoing commitment to outstanding customer service. We are proud of our team's consistent efforts and will continue to ensure that every customer receives the high-quality service that defines us.
Thank you once again, Cindy, for your kind words. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best Regards.
Customer Experience Team”