"This is the second time we are ordering, and I will be ordering again. "
"Use this company for most of my merch needs!! Great Product if you have graphic design skills and can pre design your graphics.. Still not bad if you have to use the site based graphic designer."
"Super easy and intuitive design center. I love the fact that you can see the pricing as you make changes to your designs, It couldn't have been any easier!"
"The ordering process is very simple. Click on what you want, enter how many, add to cart. Super easy! "
"Ordered some wristbands for upcoming party!! Ordering was easy to do! "
"Jordan was very pleasant, helpful and prompt. I am pleased with the phone call"
"This was the absolute easiest website I have ever used. I am excited to order this product to support a young lady who has been ill a long time and is now facing a liver transplant. Sharing our love and support with an affordable product is amazing. Can't wait for them to arrive!"
"We use this company for many different products. Great service. Matthew was excellent. "
"chat online help was great. I wish that single tattoos vs sheets were available. easier to hand out at an event"
"Amazing service, Jordan who helped me with Order W1637297 was so helpful!! He made it possible to place the order in a record time, gave me options to obtain the best price and gave me ideas.
They contacted me immediately for a change needed to meet required delivery times (Charlie) and also very effective and appropriate advise.
The price is good for the product and the variety is amazing.
The shipping was on time too!"
"Made an order through this website and not for the first time. I submitted a file to have the a patch made. The image was stretched to fit the size and is not the image that I submitted. They claim that they did everything correct and are unwilling to fix make a new one or refund my money. I asked that they remake it correctly, but they are not open to any remedy. It took a long time for them to produce and I received the wrong product. Not the greatest service or responses. Use another vendor if possible or make sure that you order proofs."
"I paid the extra for USA made so that I could get them to my client quicker due to the Chinese New Year. Order should have arrived to client on February 13th. When it didn't, I checked and I was told that it wasn't even scheduled for production and there was no way to expedite. The USA factory was busy working on the orders for the Chinese plant. I missed the 24 hour turn by a couple of hours, so instead, I got a 6 week turn time. My client will be getting these March 11th. My client could have paid a lot less and gotten them in the same amount of time. For a company called 24 Hr Wristbands . . . . 6 weeks, REALLY!"
“Hello rickandarla,
We apologize for any inconvenience caused. We see that you had selected Standard turnaround time-frames with USA customization. Unfortunately, the order timeline fell during the Chinese New Year. Per agreed terms, "Standard Production time – Our Standard Production time is typically 7 business days. Standard Production time is "estimated" and your order will not be considered late if production has exceeded 7 business days. If for any reason, the order was placed during one of our Chinese Holiday Production breaks, Standard Production can be delayed up to an additional 7 business days." After which, the order is shipped via Standard shipping. Thus, due to the Chinese holiday, our USA production facility was overwhelmed and as your order had Standard turnaround time-frames, the processing took the extra time stated and agreed i our terms. However, we are very pleased to inform you that your order has already shipped out via UPS 1ZY2342W0394907831 and will reach you soon. We sincerely hope that you will like the products and we apologize again for the inconvenience. Thank you so much for your patience and cooperation.
Regards,
24hourwristbands.com.”
"BE WARNED!!! This company does shoddy work. I ordered 1000 wristbands for promotion and can't use not one if i want to protect my brand. Customer service is horrible and doesn't comprehend basic english language.
The print was faded and smaller than the mockup or the preview. The printing was also crooked as if they did no quality control or inspection.
I would highly recommend staying away from this company. They're not willing to refund even when they're the one's who messed up.
DO NOT BELIEVE THE FAKE REVIEWS POSTED ON THIER WEBSITE!
ZERO OWNERSHIP FOR THEIR MISTAKES.
S T A Y A W A Y!"
"Jordan was incredibly attentive and patient with me. I am working on a tight deadline and he was very detail-oriented and thorough. He answered all of my questions fully and assisted me with each step of the process. He is definitely a stellar employee and I am sure to utilize this company again just because of his exceptional service!!! He deserves a raise!! "
"Jordan did a great job helping me through the process of placing a rush order! I will use your company again!"
"I had a lot of problems trying to design a button on your website. Jordan was very helpful and he made the design for me with my input. However, this is the second time I have had problems with your website. It is not very user-friendly!
The final product sample looks good. I'll know for sure when the button arrives."
A rep from 24HourWristbands, 24hourwristbands, has responded:
“Hello Brian,
We regret to hear that you were not fully satisfied with the items. However, please be noted that you chose 2"W x 4"H with Border Type: Hot Cut Border (used for custom/non-generic shapes). Thus the logo was created to fit these dimensions and within it's shape. Please be noted that per agreed terms, the imprint area may or may not be extended to the maximum printable area. We used the exact dimension you selected for the logo and created it in accordance. As such, the order cannot be deemed defective. non-defective orders do not qualify for any refunds or remakes, however, we have had our representative attempt to reach out to you to offer a partial courtesy refund. As you could not be reached, a message was left to be passed to you. Please get back to us if you wish to opt for the refund. Thank you.
Regards,
24hourwristbands.com.”