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Product & services pricing
4.54/5
Chance of future purchase:
4.54/5
Shipping & packaging:
4.03/5
Customer service:
4.59/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2019-02-21

Simple Designing and Ordering

"I ordered wristbands to help promote a new non-profit dog rescue that I am involved with. This is a cost effective way to give our supporters a small gift while continuing to promote awareness of our organization. www.misfitdogproject.org"

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Verified
5/5

2019-02-21

Customer Service

"I have yet to order anything, and had a handful of questions prior to submitting an order. I spoke with Ethan over live chat and he answered all of my questions with ease. He was very thorough in his answers. I will most definitely be placing an order soon!! Thanks Ethan!!"

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Verified
5/5

2019-02-21

So Easy to Design and order

"Easy to Design and order custom buttons. Turn Around time is awesome and I appreciate that they are made in the USA!"

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Verified
5/5

2019-02-20

waiting but feeling satisfied

" I haven't received my order yet, but customer service was excellent. Answered all my questions, gave me sound advice and very pleasant to speak with. Lowest prices after checking everywhere. I can't wait to receive the wristbands. I'm so excited. I will give another review once received."

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Verified
1/5

2019-02-07

BUYER BEWARE

"I chose this site to order our wedding koozies from, because lets face it - they're definitely reasonable as far as price goes. It took countless times of starting over from scratch and attempting to place my order 3 different times to finally get it right. Even thought i was only printing on one side of a koozie, it kept defaulting to a design on both sides as soon as i would add it to my cart. I called customer service twice, and spoke with someone online once - all to no avail. IT FINALLY LET ME PLACE THE CORRECT ORDER. I assure you, this wasn't operator error.
I have no doubts that we will be satisfied with the products... but if this is a glitch, it needs to be fixed.

Edited to add:
If you are considering doing koozies as favors... ABSOLUTELY DO NOT go through 24 hour wristbands. Yes, their prices are good. Yes, shipping is fast. Quality is poor and their customer service is ATROCIOUS.

We ordered 100 koozies for our wedding. I received them on monday. The design is printed crooked on EVERY SINGLE ONE OF THEM. So I called their "texas" number. My call was forwarded to an overseas call center.

I explained my issue and was not only treated lu me I was lying, but when I kept telling the rep on the line what my issue was (I kept having to repeat myself because his English was pretty broken) he audibly SIGHED and told me that he would create a ticket and someone would be in contact with me via email within 24 hours.

Fast forward to 3 a.m. I received an email asking for pictures of every koozie I have a problem with. So I lined them up all over my kitchen and sent them their requested photos.

Only to receive a reply telling me that "koozies are considered promotional items and that imperfections are to be expected"... and that "crooked printing falls within industry standards." They offered me a 5% refund.

I have called several times, attempted to speak with a supervisor every time, and asked every time to be transferred to someone in our country who speaks clear English. They refuse every time.

HUGE BUYER BEWARE. Please save yourself the trouble and do NOT do business with 24hourwristbands.
"

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Rep reply posted 2019-02-08
A rep from 24HourWristbands, 24hourwristbands, has responded:

“Hello Mrs Jordan,
We humbly apologize if you faced any website difficulty whatsoever while placing the order. We are always tweaking our site to ensure a smooth navigation and a friendly user interface. We apologize if the UI was time-consuming and we appreciate you taking the time and patience to work through the ordering process. Future reference, please log into your existing account and then place an order so that all required data is saved in the cart while the tab is still open. We are pleased to see that you could successfully place the order. Please keep an eye on your inbox/spam folders for proofs and update emails from us. . We hope you will have a smoother experience next time and we hope you will love the products. Thank you so much for your patience in the matter. Have a wonderful year ahead.

Regards,
24hourwristbands.com.”


Verified
5/5

2019-02-19

Excellent

"Jordan helped me and made sure the order was correct."

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Verified
5/5

2019-02-19

Easy to understand website

"I was looking for drink koozie's and found them here at a better price. "

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Verified
5/5

2019-02-19

"Easy to use ordering process, love the custom opt. Will use this company again for all my wristband needs. "

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Verified
5/5

2019-02-18

Matthew and wrist bands

"Matthew was excellent in assisting me"

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Verified
5/5

2019-02-18

Low Prices, High Quality

"I can not say enough about the quality and price of the wristbands we ordered. We have many conferences every year and we always come back to 24HourWristbands! Low prices, great quality, and we always receive product quickly. I love how transparent the pricing is. What you see is what you get and the customer service is out of this world! Matthew was super helpful, explaining how the bill later process works. He even sent me an invoice while I was talking to him!"

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Verified
5/5

2019-02-18

Excellent Customer Experience!

"First time using www.24hourwristbands.com! It was such a great customer-user experience! I received help right away and had my order placed within a couple minutes! Kevin was wonderful and assisted me promptly and was so very kind and extremely helpful! I give my experience a big 5 stars! Can't wait for my wristbands to arrive and to work with you all in the future as well! Thanks, Kevin!
(Shonda-IndyCar Experience)
"

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Verified
5/5

2019-02-18

AS USUAL

"i order coozies and bracelets... and every time i compare prices i wind up here!
and every time this is where i spend my money!
"AS USUAL" the product is the highest quality and is delivered on time EVERY TIME!
"

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Verified
5/5

2019-02-15

Easy order placement!

"Placing an order was super easy and online support was very helpful. Let's see how these buttons turn out. :)"

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Verified
5/5

2019-02-15

Order Process

"The order process was easy and quick!"

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Verified
5/5

2019-02-15

Well that was easy!

"Thanks for helping make my husband's 40th a memorable one! Plenty of fun products to choose from!"

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