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0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
2.19/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-10-14

Great Customer service. Questionable order service

"I had questions about the products I had in my cart and called the order department, not the customer service number and got a rep that was not professional and difficult with which to communicate. Immediately called the cust service and got a very helpful, courteous, and articulate young lady that helped me. I discovered that the order department is not even associated with 32. That young girl needs a raise or promotion"

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Verified
5/5

2021-10-13

My boys new favorite

"First timer. My “boys” (in their 20’s) marked up your catalog with Christmas gift ideas. I had a large order and wondered if I could get free shipping… I emailed customer service and got a prompt and positive response. If the clothing is as great as the customer service we will be repeat customers for sure. "

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Verified
5/5

2021-10-04

Human connection

"Great to be able to call and have a person pick up right away that seems to know me. Proactive to solve problems and get everything right. A great brand with service to match. Big fan. Thank you. "

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Verified
5/5

2021-10-01

Excellent line of clothing

"I have been purchasing clothes from this company for a few years. The styles and fit never disappoint. Ordering is easy and delivery is great. Thanks for the awesome line. "

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Verified
5/5

2021-09-30

Beautiful shirt, great customer service

"Purchased ( my first from 32 BarBlues) a Burnt Henna shirt and was impressed with the fit that was not too baggy as I have broad shoulders and a narrow waist, some shirts that are Large size for broad shoulders have so much extra fabric on the sides, this was just right - not fitted tight or baggy saggy. Linen/cotton combo very nice and the buttons are even very special. Look forward to delivery of my Doing it my Way shirt when they are available. Charles"

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Verified
4/5

2021-09-30

Discriminating buyer

"Good. Ask me in 6 months"

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Verified
1/5

2021-09-19

imported from China

"Very expensive for being made in China will not be buying from them again"

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Verified
2/5

2021-09-17

Shipping $ outrageous

"Ordered a $38 -shirt and the lowest priced shipping option was $12.95. Their prices are already over valued they should at least include shipping or offer a better rate. Will shop elsewhere"


Verified
5/5

2021-07-28

New customer

"This is my first time shopping at 32 Bar Blues. I called in for sizing questions and the customer service representative Taylor helped me with measurements on each item I was interested in. I know she could have given me a general sizing chart and I would of been in my way but she didn’t. She took the time to make sure I was purchasing the correct sizes for each of my items. I can’t wait to receive in my items. Thank you ! Because of your time & patients with me, I will be coming back. "

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Verified
5/5

2021-06-08

Sold!

"After many long minutes on the phone with customer service rep Taylor she answered all of my questions. Even though I might not agree with the extra fees 32 bar blues might have, Taylor did the best she can to accommodate me. I will be reordering though her. Taylor thank you for your patients and helping me stay within my budget. I will talk to you soon. "

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Verified
5/5

2021-04-12

Going the extra mile

"Taylor, thank you for your excellent support ! You reached out and help me solve my problem with my duplicate orders after the items were sent back to my husband and I . Your wonderful gesture is very appreciated."

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Verified
5/5

2021-03-25

Thanks Taylor

"Thank you for your call this morning relating to my pending charges, you were very prompt. I appreciate the clarification on my back orders, very prompt and very professional. I have gotten great compliments on the new shirts and cotton sweaters I recently ordered. I cannot wait for the new catalog. "

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Verified
5/5

2021-03-18

Great Experience

"Thanks for your prompt and outstanding attention to my matter. Often,justifiably, A customer will complain about an order problem, while, great work goes unrecognized. I’d like to take this matter thank you for your exemplary handling of my issue( what a mess I made!)

Your professionalism, knowledge and the warm matter or all exemplary. Your personality and commitment are not shrouded by telephone. Great service is too often to take for granted, goes unnoticed.
Thank you.
"

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Verified
5/5

2021-03-05

Excellent customer response and resolution. Cool shirt, quality and fit superb.

"Ms. Taylor in customer service was great. "

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Verified
5/5

2021-01-19

Creative

"Everything I’ve bought hasn’t disappointed. It’s quality clothing and creatively designed. In fact their catalog is as good as the clothing. The themes are fun especially being a musician. "