ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2010-02-24

" I spoke to someone on the phone prior to my order, the response was direct and complete. After placing the order, I received just what I needed quickly and at a very reasonable price. I will definitely keep their contact information on hand for future wireless products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-24

"I am pleased both with the customer service and the MBR900 router. The salesperson helped me decide on the router I should purchases given my requirments. Setting up and configuring the router was very easy, easier then I expected. It took only about 30 minutes to have the router up and running and secured with WPA2 on my 2 XP and 1 vista laptops. One minor thing, I found discrepency with the CradlePoint provided instructions for Vista (32 bit Home Edition) The way it described to get to my connections to add the router was not accurate. But it was easy enough to figure out how to add the router on my own."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-23

"The product arrived promptly and technical service after the sale was and continues to be efficient and helpful. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-19

"The Phone Presales service was very good and helpful. The order was shipped and arrived across the border in a quick and timely fashion. Shipping costs were a little high, but the fact that the order arrived quickly and with any border holdups or excessive brokerage fees offset the higher fees."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-16

"Great pre-sales support and fast ordering/shipping. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-02-15

"Watch out for their limited data plans. They will sell it to you (and record the conversation to be sure that they have a record of you agreeing to the data limit) and when you receive a bill with $100's in overage charges, they will not assist you. What is the value add in that? When was the last time that you calculated the data size of your internet/ email activity. I recommend going directly to the vendor and negotiating a contract on your own."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-15

"Cradlepoint MBR1000
I had issues getting to the http://192.168.01 admin/configuration page. After hours of trying to get to that page, it suddenly appeared and the rest was easy because the 3G CD takes you through the steps of setting up the router. I just purchase an Ntelos air card and did away with my DSL. Since I am new to the air card, I wasn't sure if I was supposed to put the air card in my desktop's USB or in the router's USB port to start the installation process (the air card goes in the router). I also wasn't sure how to connect the Ethernet cord from my desktop to the router (plug ethernet in desktop then into one of the yellow ports on the back of the router).
Shipping took 2 days longer than they said it would, but I think the 2ft of snow slowed that down ;o). Customer service was very knowledgeable and helpful before I purchase the MRB1000 (reassuring me that the router was compatible with my particular Ntelos air card). The customer service person also talked very clear English and was easy to understand. I setup the router on a Sunday - no tech support on Sunday ;o(. I am not sure that the router is working with my Magic Jack phone system (phone that plugs into the desktop's USB port)very well. Sometimes the Magic Jack works and sometimes it doesn't. It seems like the Magic Jack only works when actively using the internet. The Magic Jack worked all the time with DSL. I guess the air card becomes inactive. I thought the 2nd USB port on the router would help the Magic Jack work - but that is not the case - I should have known that - the Magic Jack doesn't have wifi! The router and air card communicate with my wireless printer and I am able to print from my laptop. Overall very pleased with the router and 3G Store.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-11

"3G Store was quick at processing my order and shipping was very fast. I was able to update my router really easy with the supplied cd and tip sheets. I highly recommend 3G Store."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-02-11

"My new wireless router is fantastic! the 3GStore answered my questions and was very helpful in guiding me to the right product for me.

Great service, fast shipping and competitive price. It simply doesn't get any better!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-04

"signal strength went from 1 bar to 3 bars, WOW!!!!!!. I can now surf the net and download Stuff!!! Thanks 3Gstore. They were fast and spoke English. "lol" Wish I had found them sooner. thanks "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-04

"The Pepwave Mini I received seemed to be defective. 3G customer service was excellent. Their technician (Victor) walked me through the various ways to reset the device. When that proved fruitless, he arranged for a replacement which arrived promptly. Another call to 3G Tech Support had me up and running in short order. 3G techs were very familiar with both Mac & Windows OSes as well as the products 3G sells. I would recommend 3G highly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-02-03

"The 3Gstore had exactly what i wanted and in stock without the delays you would normally find from other store fronts. The product shipped out immediately and was very well packaged. My item arrived within 2 days and I couldn't be more Happy. The 3Gstore has made me a repeat customer just for handling my first order in a professional and expedited manner. I'm happy to say my Ooma Hub & Scout VOIP system from the 3Gstore was a great value. Hope this review helps others in the future...........Thanks Guy "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-02-02

"The Wilson antenna improved my signal by about 20 dB on my Verizon USB727. I haven't used it on my cell phone yet. 3Gstore customer service couldn't be better."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-26

"My purchase arrived promptly and worked perfectly. The Booster Antenna really helped too. Will keep in mind for future computer/electronics purchases."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-01-25

"my dealings with 3gstore have been 100% postive. The staff was extreme knowledgable and helpful. I will certainly be purchasing from them in the future. Burnie "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges