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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2009-12-10

"I come to 3Gstore.com for all my 3G needs - from routers, modems to batteries and accessories. Recently one of my routers broke, even though I was out of warranty 3G helped me with troubleshooting. In the end I did need to purchase a new router and decided to go with something new that did not work out well. They facilitated a prompt return and exchange for a router that I know works in my environment. They are always professional, courtesy, knowledgeable and go the extra mile to make sure that if you do need assistance – you get it. So unlike companies today. So many nameless, faceless transactions done on the internet… if you do need help you are completely out of luck. 3G is the exact opposite. If you roll with them, you don’t roll alone – and they will do their best to keep you rolling with all kinds of fun 3G toys! I continue to be a loyal customer!!"

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Verified
5/5

2009-12-09

"I am delighted with the 3G Store. They provided excellent advice prior to my buying the equipment I needed, shipped promptly when I ordered, and provided first class support to me and my tecnologically challenged family as we brought our computers online. I am very impressed.
Gillian Cook, Leverett, MA
"

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Verified
5/5

2009-12-08

"This was my first purchase from 3g.com and I hope to purchase from them again. I placed an order for a Broadband to Go USB package with a 1GB card.
The product arrived on time, and was in good condition. They included a pamphlet that let me
know exactly what to do to set this thing up. That was helpful.

Unfortunately, It took some time to get it activated but that was a minor issue with the Extreme Mobile people who provide the coverage to the broadband service. But, once that was resolved about an hour or so, and I plugged in the USB device, I had broadband
mobile. Excellent. The reason I selected 3g.com was because I heard their customer service was great, and their prices are very fair. I had previously thought of getting the Virgin Mobile Broadband to Go package but it costs more than this package which came with a 1gb data plan.
I will buy from 3g.com again.
"

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Verified
5/5

2009-12-08

"Really impressed with customer service. They were most helpful in getting just the right product and even di some research to put me in touch with a supplier that had something 3G didn't stock. I ordered at 4PM and had it in my hands before noon the next day, in Canada no less.
Good job folks.
"

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Verified
4/5

2009-12-08

"im happy with my router and i also recieved it fast and it was packed good"

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Verified
5/5

2009-12-08

"The shipment came in very quickly and the order was filled with perfections. "

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Verified
5/5

2009-12-07

"Products were exactly as advertised and tecnical assistance was exceptional.I would and will highly recomend company to others."

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Verified
5/5

2009-12-07

"Fast shipping, excellent communication and "idiot proof" set-up instructions. "

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Verified
5/5

2009-12-06

"Ordered on Sunday and delivered on Thursday, very quick service. Easy ordering online and tracking. Excellent service all around from sales,tech support and delivery."

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Verified
5/5

2009-12-06

"Doing business with 3g Store is always a positive experience. The information included on there website about their products is very informative and accurate. They process orders in a very timely and efficient manner and do not load their shipping charges with outrageous "handling" charges. I feel confident that if I have any questions or concerns with the products I have purchased from them they will work with me to resolve them. 3g Store is a first-rate operation! "

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Verified
5/5

2009-12-02

"Before the order support was excellent, the folks were very patient with my "newbieness" but as a result I bought the CradlePoint MBR1000 which I just finished installing. 3Gstore is a great place to shop. I haven't needed and after-sales support but I'd guess that it would be just as good. What more can I say, I'm so very happy that I found them.
JW Clements
"

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Verified
5/5

2009-12-02

"This company is great!!! The articles I bought were delivered on time an well packed. They have an excellent technical support and sales force. I bought a Router the day before Black Friday and after I bought it the price went down $40.00, I called them and ask them If they could help me and they didn't hesitate to give me a credit for the difference. Thats what I call CUSTOMER SERVICE!!! I will be forever loyal!!!"

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Verified
4/5

2009-12-01

"We are RVers and 3GStore.com has a wonderful reputation on our various Internet forums because they understand and support a mobile lifestyle that relies on technology.

I ordered a Cradlepoint MBR1200 with a rebate for a "clunker" KR1 router. Credit was from MSRP, not the current sale price so the amount was reduced. Also ordered USB760 wireless device through their partner, Imagineering Wireless, and had it reflected on total invoice for additional rebates. Set-up & tips CD could use a bit more info on the new 1200 model, but Tech Support was GREAT. I did activation through Verizon over the weekend because 3G phone support is available M-F only - a negative. Tech answered all remaining questions on Monday.

I'd recommend them again.
"

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Verified
5/5

2009-12-01

"I received great service and advice from the sales team (Alex) when I called. Following that, I received the order in a very few days. Everything works as it should. I will definetly use them again if needed and will definetly recommend them to others in need of products, service & advice."

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Verified
5/5

2009-11-23

"I ordered a router from 3g store and couldn't be more pleased. when placing the order the sales rep was friendly and informative. shipping was fast and easy.

After setting the router up i had problems getting my laptop to connect. i called tech support and with in 20 minutes the problem was resovled.

I will do more buying from 3g store in the future.
"

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