"I was ordering ONLINE late in the day on a Friday. I called up to ask about shipping options. The Representative advised on the cheapest method to get my package to my door by noon on Monday, then WAITED for my order to come through to make sure it got on the FedEx Truck! GREAT SERVICE! AWESOME PRODUCTS!"
"Perfect transaction. Fast shipping."
"The Cradlepoint MBR 1000 arrived and is exactly as described in the ad. Set up was very easy. I pluged in the USB air card from Verizon and with in a few minutes I had a WiFi area in my house. I mainly use a laptop computer but I plan to set up an older desktop computer to connect thru the same WiFi. I do not expect any problems.
I have not had occasion to call customer support--so far I have had no need to call.
I'm sure that I will order again from the 3Gstore.com"
"So far I have had excellent results and luck with 3g on line store, the customer service is excellent, my only complaint is each web page is too busy, too much information. "
"Great selection and fast service. Recommended reseller."
"I have to thank you for your website info that led to me ordering the CTR500 wireless router. It arrived today and is everything your website promised. I had it set up in less than 5 minutes. It works perfectly and our Internet speed is very fast. After wasting a month of time, energy and needless stress with our clueless cellphone/ISP provider and their system that never did work, we are especially appreciative of this product that actually does what it is supposed to.
If anyone wants to know what to get for their system, I say "Go to the 3G Store!""
"Purchased a PHS300. I spoke to the store before I purchased it item since the Blackberry was not on the "supported" list. They were helpful, and the after purchase customer service was excellent. Thanks"
"Very fast service. Product works as claimed."
"Shipping was fast ( I'm very close to the geographically so they really had no excuse to not be fast )
Only thing was shipping was expensive.
$10 for something that weighed under 2 pounds.
found out about a day later I could have gotten free shipping for the same item at the same price at a different website."
"Very competent and responsive and quickly available tech support. Extensive on-line information about EVDO equipment and applications. I am very satisfied with several contacts with this company."
"I found 3gstore.com after a sad experience with another online mobile broadband seller who were unable or unwilling (or both) to provide any pre-sales information about their products, let alone post sales support.
In contrast, 3gstore.com surpassed my expectations by far. The website was informative and the customer support/sales people were knowledgeable about the products as well as willing to listen to my requirements and explain what I needed to set up a Verizon mobile broadband network in my new home.
Delivery was fast but set up baffled me - at which point the true value of using this company became obvious. Their technical support team were helpful, patient and successful in overcoming several problems with my Windows XP and Vista systems. They were determined to get through the problems and I know that I couldn't have made it work without them.
Many thanks to the 3gstore people and I have absolutely no hesitation in recommending them. A great customer care approach in a world where this is increasingly rare!"
"I needed to set up a network of PTZ cameras and knew nothing about it. I initially went to 3Gstore after finding good comments about them on the internet. I am so glad I did.
The folks at 3Gstore were very helpful in answering my questions and even gave me a solution that reduced long-term costs.
3Gstore has good quality equipment plus excellent pre- and post-sales support and technical assistance."
"This was my first experience with 3GSTORE.COM and I am very impressed. My order shipped the next day. When I received the router I called for help installing it and was assisted by Graham. He was patient, answered EVERY question I had and stayed with me on the phone until I had my computer working wirelessly. I really appreciated the care I received from this company. I WILL purchase products from here again & will also inform my friends of this great service. 3GStore.com deserves a 5 STAR!"
"I researched my needs at 3GStore.com and at other sites a few times before I decided to buy anything. I was a little disappointed that there doesn't appear to be a product rating system where purchasers rate the products they buy like, for example, at newegg.com, which has an excellent system. But, then again, newegg didn't have all the stuff I wanted, and the price of the router I went with was much higher at newegg.
I ended up ordering a KPC680 cellular modem with two-year service contract with Verizon, a Cradlepoint MBR 1000 router, and an external antenna for the modem. Verizon's monthly charge is not much more than I was paying for the dedicated phone line and ISP I was using before, and the access speed is about 30 times faster. I am not happy with the 5GB per month cap Verizon imposes on usage, though. That limit makes this more of an information connection to the internet, and not an entertainment connection. Anything over 5 GB is charged at the rate of $0.25 per MB, or $250 for an extra GB. Ouch. That's about $200 for downloading one movie too many. The fast connection makes those big downloads possible, but the terms of the contract make it too expensive to do so. Hopefully, that will change in the future.
The modem and router were easy to set up and work very well, unlike the unreliable router and dial-up modem combo I was using before. The external antenna came to me broken but 3Gstore sent me another one without waiting for the return and I got it in a couple of days. I live in the boonies and get lousy cell-phone reception, but the modem's built-in antenna worked fine. Nevertheless, I thought it best to get an external antenna to ensure reliable operation in all seasons and weather conditions as this connection serves my home office.
I am very satisfied with the service I got and the extent of product on 3Gstore's site. They had what I needed and the prices were good. I am less satisfied with the lack of user feedback and the general layout of their website. It seemed a little bit disorganized. Again, I do most of my shopping for technical goods at newegg and that site is very professional, but they are undoubtedly much bigger and better funded and so it is perhaps a little unfair to compare a niche site like 3Gstore to them.
Overall a pleasant experience and result, and I would recommend 3GStore.com to others."
"Stellar service before, during, and after the sale. These folks are the epitome of good business people--something that unfortunately is all too rare today. If you are in the market for anything they might sell it would be folly not to give them a call. I'm 53 y/o and have conducted a great amount of business over the years in person, over the phone, and on-line. Customer service just doesn't get any better. "