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Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2012-10-12

"Excellent price and service. Shipping was free and I received the camera faster than expected. I would highly recommend them to others and certainly will use them again in the future. "

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Verified
5/5

2012-10-10

"I shopped around for pricing and 42nd St. Photo had the best price for the camera I was looking for. Others that came close were refurbished but this camera was brand new. I received my order quickly and works great!"

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Verified
5/5

2012-10-10

"Fast shipping and good customer relations. Didn't have the camera in black like I initially wanted but sent it in blue which was by my request. Good company to deal with and would buy from again."

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Verified
5/5

2012-10-07

"Top rated retailer of photo equipment. While searching for a particular brand and model camera I found they beat everyone's else price. They also made contact before shipping to offer accessories at discounted prices with no high pressure to buy. Shipping was prompt. Very satisfied with purchase."

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Verified
5/5

2012-10-05

"Excellant selection, price and service. The ordered shipped as described and faster than expected. It was a pleasure doing business with 42nd street photo and I will certainly purchase from them again. "

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Verified
5/5

2012-10-05

"I ordered this product yesterday and received it today, that was amazing!"

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Verified
5/5

2012-10-05

"Staff was very friendly and called to confirm everything before shipping and upon asking about other products even offered a further great deal. They are unbeatable at pricing, products and services, I would highly recommend the to others and will be using them again in the future!!!!"

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Verified
5/5

2012-10-05

"I got the camera that I wanted at the best price I could find with fast free shipping."

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Verified
4/5

2012-10-05

"I wish I had read the bad reviews on here before making this purchase. I wanted to get a birthday gift for my son and needed it rather quickly. Decided to get him a Nikon DSLR and after looking at prices I picked the D3100. I searched online for it and found that 42nd Street Photo had the cheapest price. Now I know why....... After a couple days I get this call from Robert and he tells me I need to let him know if I want to sign for the camera on delivery and I say no. He then proceeds to ask me what size memory card I want.. And I was taken off guard and busy at work I ask him what are my choices thinking maybe it comes with this. He says well it depends on what you need it for and how many pictures you would be taking. I tell him my son might be taking a lot. So I decide on a 4gb until he tells me the cost of $99 and I say he has a card he can use. He then ttells me that with this type of camera you need this card that is 700x and the camera won't work without it and that there will be a 1.5 second delay. I tell him he has one and it works fine and he says it's old and I say it's not old. Guess what moron it's a Nikon D90 i got last year, which is a better camera then the one I just bought! I wish i had said that.... Anyway I tell him I don't want it and he starts yelling at me and telling me it's $100 cheaper then amazon and this a sophisticated piece of equipment. So like an idiot I agree to get the 1gb and he says oh we have a free upgrade to 2gb. Right.... Then he tries to sell me an extra battery cause the one it comes with only lasts 45 min and I tell him no. I know mine lasts for hrs... What a scam!!! So I get off the phone and find out I can get the card for $20 or cheaper and start reading the bad reviews. Now I know I got duped, so I call back 5 minutes later and he doesn't answer so I leave a message and call again 5 minutes later only to be told the same thing as the people here that once the item is in processing it can't be changed. I ask if I can return it and he says yes and I ask will it cost anything and he says 20% restocking fee. He never even told me the price. To top it off I get the camera today and they just stuck it in a box with no packaging and both the inside and outside boxes are crushed.

UPDATE 10/5/12.... Received a call from Robert after they read my review and he was very apologetic and wanted to make things right. He told me I could keep the memory card and he would immediately credit my credit card for the full price of the card. That is great customer service! I appreciate that they care about making the customer happy. So I've revised their rating to 4 stars.
"

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Verified
5/5

2012-10-04

"Excellent Service. They were the cheapest price I could find for this particular item. Prompt delivery of camera I ordered. Very impressed."

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Verified
5/5

2012-10-03

"I purchased Nikon D3200 from the 42nd Street Photo and I would like to say that, i have been comparing cameras since a long time and this place always showed very good price for almost all the models.
after I registered for the delivery, the camera was delivered to me in stipulated time and in very good condition.

I would definitely give it a 5 star rating as it was ,in time delivery the packing was good , nothing was damaged and all sub packages was intact, most importantly I did not had to make any follow up calls for the delay in whatever manner.
"

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Verified
5/5

2012-10-03

"I recently ordered a Sony HDR-CX260V 16GB High Definition Handycam Camcorder from these guys. They have great prices, lowest on the web. I had an issue with one of the sales associates but after speaking with the Supervisor of Sales named Jonathan, he cleared up everything and made me very happy and I was very pleased with the outcome. You can rest assured that even if there is an issue with your order, they will make it right.

Thank you Jonathan, you are the man.
"

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Verified
5/5

2012-09-27

"I just ordered and received my NikonS9100 in record time.
I never ordered from 42nd. Street Photo so it was a shot in the dark and I couldn't have been more pleased. Black was unavailable, so they offered red - better yet! Confirmation and shipping were received quickly along with a phone call to further check some order details.
Thank you 42nd. Street.
Linda Butler
"

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Verified
5/5

2012-09-27

"Website easy to understand and furnishes complete information and pricing. Camera arrived when promised and free shipping and followup from 42nd St. photo. Terrific buying experience."

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Verified
5/5

2012-09-27

"Fantastic price and service! Ordered my Nikon telephoto lens online exactly 7d ago and just received it. Great price, no hassle, no issues. I would shop at 42photo again and would recommend them. Read reviews, lots of good ones, but some suspicious ones as well; moreover, the suspicious ones read familiar and so I was very guarded placing the order. I did get a call from 42photo a day later to confirm my order; Michael did offer a reduced price on a multi-coated filter, but was very pleasant to talk to and not pushy on the sales. After talking to him, later that day I had a UPS tracking number. Lens is new, and packed well. "

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