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Product & services pricing
4.88/5
Chance of future purchase:
4.89/5
Shipping & packaging:
4.88/5
Customer service:
4.89/5
Return/Replacement policy:
4.84/5

Verified
5/5

2012-09-02

"Great camera! The service was great at 42nd street- they shipped my purchase immediately. The only thing I wish they would have done differently was be able to ship to a PO Box. They would only ship to a street address which was a bit strange in this day and age. Anyways, super happy with the product and will continue to use 42nd street in the future for great prices!"

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Verified
5/5

2012-09-02

"Great price, great service! I would definitely buy from them in the future."

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Verified
5/5

2012-09-02

"Overall, very pleased with the customer service I received from 42nd Street Photo - easy to purchase, quick delivery & great product."

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Verified
5/5

2012-09-02

"Fast shipment and camera came in perfect condition along with an extra lens cleaning kit. Great service overall."

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Verified
5/5

2012-09-02

"I was very satisfied with the price as well as the condition of the product. I was also satisfied with the efficient shipping."

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Verified
5/5

2012-09-01

"I ordered the Canon SX260 point and shoot camera from 42nd St Photo via their website. After shopping around for a while 42nd St Photo had the best price I could find!!! Not only did they have the best price but they also provided free shipping and it was a tax free purchase.

The purchase went well with very prompt shipping and delivery. The camera arrived in great condition, good packaging and as described.

No disappointment. I would highly recommend other people to shop here. I'll definitely return in the future.

Thank you
"

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Verified
5/5

2012-09-01

"Excellent products, amazing service. As good as it was 20 years ago!!"

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Verified
1/5

2012-08-31

"I purchased a T3i body only (5169b001) from this company yesterday.

Today I received a call from Adam (11:47am), whom is extremely rude, pushing me into adding a different battery to my order. After declining several times and telling him that the camera's battery was ok for my needs (I only take stills), he pointed out that the factory battery was non-rechargeable. Again he pushed for a package which included "another" rechargeable battery plus some filters. I told him I would call him back, but he kept insisting and said that they needed to know right then and there. He started beating the price down and pushing until I said fine (Stupid of my part but I was at work and could not continue talking).

After I hanged up I quickly browsed only, only to find out that it does come with a canon rechargeable battery. I called right away to cancel the order, keep in mind this was only 5 minutes after the whole sales pitch (11:52am). He answered the phone and said that it had already shipped and could not be cancel. Apparently they have the UPS truck waiting for every order. He then told me that he was in the shipping department and could not do anything. I told him that he sold me the kit a few minutes before and he pretty much laughed rudely. I was able to get a hold of another salesman and he said there is nothing he could do (also rude). I asked for the manager and he said no one else was there. I told him I would call the credit card company to cancel the transaction/dispute; he said “go ahead” and hanged up.

DO NOT BUY FROM THEM!!! Spend a few bucks more and use a reputable company. I'm sure most of this comments are fake. I am sure they take the original battery of and try to sell it on the side or in that "package".

BEWARE!
"

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Verified
4/5

2012-08-31

"I found 42nd street while looking for a new sony cyber shot v30 and stumbled on this web site. I am glad that did. The first thing that stood out was the pricing was much lower than other competiters that i looked at and the service was well. Micheal called me on my order to make sure they had the correct shipping address and eveything that i needed with the camera. Thanks again for all the help and support. "

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Verified
5/5

2012-08-30

"I received my Canon SX40 from 42nd St Photo today. Shipping was speedy and product was in perfect condition. I am very pleased with the shopping experience with 42nd St Photo; the price could not be beat from any other reputable retailer. I had read some negative reviews of 42nd St Photo but my experience was positive in every way. I would use them again for my camera purchases and I would recommend them to friends for the same."

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Verified
4/5

2012-08-29

"Satisfied with the product and service"

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Verified
5/5

2012-08-29

"I compare most websites and found 42nd street Photo has the best price. They shipped my camera very quickly right after I ordered.
The customer service is nice and kind. It is a great merchant.I will deal with them next time again and introduce my friends to this merchant.+++++
"

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Verified
5/5

2012-08-29

"The online store was great and very professional. They contacted me a day within placing the order to confirm shipping details and Mike (whom I spoke with) was professional and let me know approximately when the order would ship out. I got my camera pretty much on time."

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Verified
5/5

2012-08-29

"Great service and great prices. I am completely satisfied with this purchase and will recommend 42nd St Photo to my friends! I love my new camera!"

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Verified
1/5

2012-08-28

"WARNING! DO NOT BUY FROM HERE! 0 STARS IF IT WERE POSSIBLE!
I just got off the phone with my credit card company to file a dispute to have my credit card refunded for the camcorder I ordered from this shady business. Robert has been calling and e-mailing me to "confirm" my order after I had placed it online on Friday, 8/24. I called Robert today, Tuesday, 8/28, to find out I "forgot to indicate whether I wanted the package signed upon delivery." As other reviewers have mentioned, this is no where on the online order form. It's an excuse to get you to call them to try to sell you more products. As expected, Robert then tried to push me to purchase a charger. It wasn't, "would you like to purchase a charger to go with the camcorder." It was, "which charger do you want?" as if I had no option in the matter. I didn't want to have a debate about this, as most people know you can plug the camera in the wall to charge the battery, but I digress. I stated I didn't need a charger and just wanted the camcorder and he made me feel like I was stupid and that I was going to have a dead, useless camcorder upon arrival because the camcorder doesn't come with one.
He then put me on hold to run my credit card through to process the order. I knew this was a bunch of baloney because I was simultaneously online looking at my credit card account activity and saw that they had already put the transaction through on 8/24, 4 days ago, and that it already went through. He then gets back on the phone and says my credit card was declined. I told him I was looking at my credit card online and that they had already received the funds. Robert says that they haven't received the funds, that they're not going to ship the camera until they do, and that I need to call my credit card to see what happened and then call him back. This must have been an act to save face at this point. The whole phone call was so uncomfortable and no customer should ever have to go through that.
So, I filed a dispute with Amex to get refunded and wrote Robert an e-mail to officially cancel the order. This shouldn't be a problem since they "never received the funds," right? We'll see what happens and then I'll update my review.
What a headache. I'll gladly pay more to a reputable, respectable, honest vendor that treats their customers with respect than give my money to this shady business. I used to live in their neighborhood and walked by their store every day and feel like I got shammed by my neighbors. Wish I had listened to fellow Yelpers. Don't make the same mistake I did! It's so not worth it to save a few bucks on something like delicate camera-ware. Who knows how they handle their products after seeing how they handle their customers.
"

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