"I ordered three iPad 3s for Christmas. Only one can be used. One has a malfunctioning keyboard and the other is locked by Find My iPad and the people who used to own it say they don't have it in their account. So I called to exchange them. They're out of stock. I've called back a few more times, but still out of stock. The last two times I called were close to their closing time. The one time I was on hold, waiting for a rep when 3:57pm CST came, and I heard someone pick up and immediately hang up. I redialed twice and got the same thing when I pushed 4 for customer service. I called again, but by then it was 4:00 and they're closed. Today, I called and was on hold as the rep checked out what she could do to help me. Guess what, 4:00pm came along and the line disconnected. I called back, but, of course, they were closed. Some us work for a living, and your hours are very inconvenient. I can't imagine trying to conduct business with them if I lived on the west coast.
All-in-all, a very bad experience."
"I was on my way to a business conference and needed a charger for my phone - rather than spend $30 in the airport I ordered one right then and there from a4c - and it was in my hotel lobby the next morning when I woke up!!"
"Really great service ever i seen. I ordered in A4c.com and received my order on time and realized one of the products didn't come with the promotional item listed when I made the order. I talked with customer support and the problem got resolved. Everything else in the order appears to be good.Their customer service have always resolved those problems to my satisfaction. I highly recommended them!"
"Good and reliable store. Bought in this shop for the first time. Finally succumbed to the attraction of Apple after years of resistance! The iPad 4 really is as good as they say it is - wireless very responsive & swift, intuitive in operation & a great screen vibrancy. The order was sent quickly, without delay. Packing perfectly. The goods of good quality. Loved the price and the attitude of the buyer. I will buy myself and recommend to friends!""
"Bought a refurbished iPad mini from them because it was the cheapest price. There were minor scratches, which was not an issue for me, but as soon as I turned it on, it was buggy, not responding to my touches. It continued to get worse to the point where I could not even use it, as it would switch between apps and open windows on its own. I will be returning this item and not buying from A4C again."
"Ordered a replacement charger cable that said "bulk packaging." It appears that means used, worn, and dirty to them. It is more beaten up than the one I'm trying to replace. I'm just glad I didn't order something more expensive since after reading the reviews, I realize there is little chance of a refund. I've emailed and called several times. No response to the emails. After the recorded message tells you there is a 3 minute wait no matter what option you choose, it disconnects (tried it 3 times). I order online frequently and don't ever remember a company that was more unresponsive and dishonest. I'm guessing the positive reviews are also a scam. Will not waste my time or money with them again. Don't order from them. It's obvious they are NOT trying to develop a positive online reputation or relationship with customers. It's more like take the money for the crap they ship out and then don't respond. Yes, they have a phone number and email, but it is useless and a waste of my time to try to contact them. Sorry for those of you who have ordered higher priced items. There is no excuse for this.
UPDATE: Just called and chose "sales" instead of "customer service" or "returns" and got through. No apology, just said they'd send me another. I'm assuming it'll be another one like this one so I'm ordering somewhere else. I will update if I get a new one as ordered instead of another used cable."
"Sony Bluetooth headset came without factory packaging and never worked. I charged overnight twice."
"One of the best online portal for shopping so far! After having had a wonderful experience with A4c.com, I thought of writing a review about the same.
The products are perfectly priced! I had to change a product I had ordered and contacted the online help immediately on placing the order for the same. They handled my concern without any hassles and soon enough, I received confirmation on the change in product I was looking for.
The transaction happened with much ease when I was checking out the products in my cart. Also, on top of the very competitive pricing, incredible discounts were offered! The products were delivered well before the expected delivery date, which makes shopping on A4c.com a very exciting and on-time experience. The delivery was prompt and I had received a notification well in advance about the day and the shipment arrived at my doorstep as promised. The products were packaged wonderfully with much care and the product was sealed.
The overall experience with A4c.com is a wonderful one!"
"I was able to place the order easily. I got quick email confirmation of the order within a minute and shipment of the order in less than a day. The product arrived on time and was not damaged in the shipping process."
"I returned an order on 6/30/15 and both DHL and USPS showed the item was returned. After a few emails to the customer support, I still have not receive my refund after two months. I tried to contact A4C but no any email reply from them. really bad seller. "
"At 7/11 I order iPad in this website, but now (8/18) I don't receive it. Support answers in my questions only after week (1 week for 1 reply), they said that parcel lost in transit and offered reship item, I asked refund and then they stopped answering. FRAUD STORE!!! DO NOT BUY IN THIS STORE!!!"
"I purchased the Kindle Fire HD 7" from a4c.com. It is an exceptional value for the money. The screen is FANTASTIC. Glare is kept to a minimum, colors are bright and vibrant, text is clear and easily read, movies look phenomenal in HD. Also, the sound quality is great. The touch screen is responsive and shortcuts like tapping, double tapping, and pinch zoom work amazingly good. The size, weight and thickness are great for portability. It is easily slipped into the interior pocket of my jacket and takes up little room in a backpack. The weight and size makes it easy to hold with just one hand and the rubberized back panel is great for grip. "
"This product is amazing from A4c.com! Was in excellent shape. Received it sooner than the delivery date. It was a gift for my daughter she has no complaints. Very pleased with all aspects including quality, customer service and delivery. A4c.com is the best. Highly recommended."
"Good luck trying to get your money back. I ordered 2 Ipad 2 16 g about 10:30 once morning and by the afternoon, I decided to cancel it and order Ipad 2 32 for $20 more from their site. I contacted the customer service and they had already shipped it out. Fast shipping, but too fast. I was told to return to sender when the item arrived and that way I wouldn't have to pay for the item to be returned. When it arrived, my husband signed for it not knowing the situation. So, that was on Sat when it arrived. I take the 16 g to the post office that Tues and do return to sender. The post office clerk told me the tracking # was the tracking # that the package was sent with, so no receipt was issued. That proved to be untrue because that tracking # only shows where it was delivered to me. Well, here I am a week and 3 days later since I sent it back and they're saying they haven't received the item yet. I've tried contacting them by phone and by email, to no avail. I have no proof I sent it because the post office doesn't issue a receipt for return to senders. So, it looks like I am out 2 junky Ipads and $300. I've had a positive experience with this company before, but NEVER AGAIN. BUYER BEWARE!!!!!!! "
"Superb product at a great price from A4c.com! Finally succumbed to the attraction of Apple after years of resistance! The iPad 4 really is as good as they say it is - wireless very responsive & swift, intuitive in operation & a great screen vibrancy. Probably haven't explored even a tiny fraction of what it can do yet but look forward to the discoveries to come. Wouldn't hesitate to recommend the iPad 4 to anyone who wants a smooth performing tablet experience."