"I had an amazing experience with A4C- the price was great, the shipping was fast, and the customer service was 100% satisfaction and second to none. Everything arrived well-packed and in good shape. I am very satisfied with my purchase, and also with the seller. I would recommend this website to anyone."
"Bought a lightning cable from A4C and not only did it arrive within a couple of days but it was, as promised, 100% legit Apple! I'm thinking that all the nay-sayers are competitors - I can't find a single fault with their site, order process, or customer service - these guys are the best!"
"Bought an admittedly inexpensive replacement battery for an old cell phone. It arrived promptly. But I wasted my money - it is beat up and clearly used, and doesn't hold a charge as well as the one I'm trying to replace. Company should be embarrassed to sell crap like this. Cheap junk is not a good deal."
"I just opened an account with A4C.com. I placed an order and had a problem at check out with my visa security check progress...it denied my password the first try. So i used my personal visa instead of my business one. The payment went through. Later somehow the Visa security system kicked in and approved my original card. I ended up with a double order and both cards were charged. Customer supporst took care of everything. I kept the delivered items that were charged to my business. They handled everything. I will be sent an RMA to return the duplicate items and my personal account will receive the refund.
I am a very happy customer!!!
"
"Amazing service, policies and products.
Because of the consistently amazing service, prices and products, A4C is my primary go-to for tech products.
I received my order on time and realized one of the products didn't come with the promotional item listed when I made the order. I talked with customer support and the problem got resolved. Everything else in the order appears to be good.
a4c customer service have always resolved those problems to my satisfaction. I've always recommended a4c to friends and anyone who has asked about products they've seen me with that came from them.."
"Sent incomplete order, customer support will not respond.
Update
6-1-15 - a4c send replacement for incomplete order, however it was well used and a completely different brand from my original order. I cannot believe their complete lack of integrity. "
"Placed an order last week even though I'd read bad reviews here, and I have to post now to say that I have no idea what these customers are talking about!
I had an amazing experience - the price was great, the shipping was fast, and when I called customer service to ask them a question about using the product (I am not as tech-savvy as I make out :) ) they were extremely knowledgeable!
I am thinking that all the bad reviews may come from competitors - A4C has been A++ every step of the way!"
"LIVE AND LEARN. If what you want is a new and unblemished product, you might want to look elsewhere. The USB power charger I just received is scuffed and scratched and certainly does not have the appearance of being new. It was OEM, but not so sure the car charger is. Only wish I'd read the reviews here before placing an order with A4C.com. It is a mistake I won't knowingly make again. "
"DO NOT ORDER FROM A4C!!!!!!
Horrible Experience with A4C....This company seems to be working out of a closet somewhere in New York. They did not ship my product on-time and were out of stock on 1 of the items I ordered. They sent me an email informing me they were out of stock after I called twice and tried to find the status of my order.
The first time I spoke with a representative she told me that my full order will be shipped the next day, which it was not. The staff is not well informed, the company is unorganized, and they do not understand the concept of customer satisfaction.
The service representive was uneducated and took 15 minutes to figure out what was going on with my order. Maybe they still use pencil and paper to track orders. I spoke with a manager who would not admit to the mistake and delay in shipping. Seems like this crappy company is managed by a lazy idiots who don't work on jewish holidays.
I will never order from them again and I will make sure that others don't as well."
"I had a very good experience. I accidentally ordered two refurbished iPad 4's but A4C did everything right, including offering to take one back without argument (ended up just giving to my sister). Everything arrived well-packed and in good shape. No complaints at all (and they didn't ask me to write this review). I was concerned though when I checked their ratings but they did everything right by me."
"Bought a LG BP540 3D Blu-ray Disc Player w/ Universal Remote (Refurbished). Worked perfectly before the warranty ran out (90 days) and it started giving me issues. When contacted they just plainly say contact the manufacturer and I dont think the manufacturer even covers the warranty. Perfect way to screw your customer. Never buy refurbished products from this merchant. "
"After checking the first bunch of reviews, I didn't see anyone who tried to write a review on their actual website. DON'T! I wrote a review on their own website with a 1.5 (2 at best) rating and they DIDN'T publish it. Why? Because they have a couple of suckers that will write a good review because either A) they are affiliated with the website or B) they don't know any better, and it entices people to buy their products because hey "it got a 4-5 star rating" (just search a4c on google then go to their website and you won't find anything less than 4 stars). They will ONLY publish 4 or 5 star ratings on their website which I'm sure there's a law for?
I bought 2 of the Orbo JR tablets as Christmas presents for my twins and they arrived as expected. Opened the first one and it seemed to have all the original packaging and a screen protector to keep it from getting scratched. The second one, however, was lacking most of the packaging the first one was wrapped in, the screen had bubbles on it, didn't have the screen protector the other one had and it had finger prints all over it. I assumed I was getting a new item, not refurbished. The screens on these things were the worst possible screens that you could use for a tablet. When turned vertically, because they are TFT screens, would give me a splitting headache. My daughters didn't seem to mind so much. One of the chargers that this came with took about 6 hours or more to charge the tablets and the other one didn't work at all. My phone charger charged these things within about 2 hours. When you used them, the most you could get out of them was 4 hours or less.
I shipped the apparently used Item back to them which I had to pay for and they would reimburse me, since it was an international order they couldn't give me a shipping label for the return. The initial email sent was ok, I got a response fairly quickly until it was sent out, then afterwards I had no responses whatsoever to any of my emails. A week or so had passed and I sent out another email inquiring about my item and they responded again with a tracking number. This tracking number had not been entered into the courier's system until about 2 weeks after it had been sent to me. I was lucky I had even received the new one before Christmas.
All around bad experience with these people and I would not recommend them or any of their products to anyone, ever."
"Purchased a new memory card but was sent a used one. Don't waste your time with this company."
"The WORST POSSIBLE customer service experience I have ever had - and I've dealt with uncommunicative companies in Asia with a language barrier.
After not receiving the whole order, one item was defective. That item is "on back order" now.
Well over a month of back and forth, with some delays of over a week between responses from them, before a "resolution", without them doing as I asked. And I will never get the defective item replaced, and have STILL not gotten the missing item.
I would never, ever, ever order from them again.
"
"Horrible service, sent 16 GB instead of 32 and no apology and no sorry, I have to wait month and several phone calls to get my money back. "