"Great prices on text books.
Orders have came as described.
It's pretty much a big marketplace, so AbeBooks is just the middle-man, handling the transaction.
The sellers I've done business with have shipped fast.
Rating system of sellers is pretty weak, but so far all purchases were good."
"I am so sad i did business with this site. I bought a book in a hurry just before my classes. when it arrived i saw that in the back of the book it said that it was not to be sold or purchased in USA. it made me very frightened and wanted to return but they refused. Later after many e-mail letters they asked me to return. Then after i returned, they started many many questions about the online access code. I know that i didn't do any wrong. I never used that. WHY they lie? i don't know. PLESE BE CAREFUL. i always used AMAZON and never had any problem. THIS BAD BaD BAD"
"I bought two books through Abebooks back in 2006. One never arrived and another had additional shipping charges. Well, 5 years later, and just a few days ago, I tried them again. They must have changed, I thought. My son also got a few books through them recently without complaint. However, two days after my order was accepted, the reseller was asking for extra charges for shipping a heavier book. I rejected, and the order was cancelled.
What I hate is that the quoted price is a way to get your business, and then when you stop searching for the book, they know you'll have to fork over more money if they ask - because searching all over again is time consuming. Abebooks is a crook. They haven't changed their bad business practices for years."
"I purchased a Textbook from AbeBooks.com in June 2011 and used the book for a six week course. I was quoted $67.05 from AbeBooks.com to buyback my book. I received an e-mail stating that AbeBooks.com is sending a "buyback check" in the amount of $18.04. Less than 70% of their quoted "buyback" quote. I feel so ripped off! "
"I sold some books to ABE, and they gave me quotes on what they would pay. When I sent them the books, the 1 book which was worth a lot of money, they claimed had "wrinkle damage" and had no value, even though it was in PRISTINE condition. They essentially stole this book."
"Seems to be a lot of moaning from people who buy a book keep it for a year and expect dealers to buy it back for more than they paid for it !.
I've found the worst books have been supplied by the bulk sellers ( charity organisations ! ) cheap as chips prices but rubbish books.
I have had some great service from the genuine professional seller."
"Just to start, this outfit does not tell you up front that there will be a "foreign transaction fee". It is not large but should be disclosed. Because they are a dotcom it looks as though they are in the US but they are in Canada.
They have listings from a number of booksellers and the prices are good, a little better than elsewhere. But there is no way to rate the individual seller, so what you don't know is that you may be buying from a seller that has no incentive to grade their used books in an honest manner. That is what happened to me. Six out of seven books received were not only in poorer condition than described, but were covered with disgusting filth. I often buy used books from other online sellers, and this is the first time I have had this problem."
"I've ordered two books through AbeBooks from two different sellers. Both arrived in good condition without any issues."
"It's been over a month since i placed my order. Abe Bookstore promised to re-ship the book to me (in 3-4 bus days)... it's be 11 days since their promise and i'm still without the book i order. "
"I ordered two books form them and was told that my credit card was rejected. I called the bank and there were sufficient funds to cover the transaction. I am concerned that they tried to take a lot more money from the account that I authorized.
My e-mail to them was ignored. AVOID THEM!"
"Do not send your books to them based on quoted price for used. They will make excuses not listed on reasons not to buy your book in order not to buy.
The used book option says they accept books that have highlighting in them, no where is there stated books wont be accepted due to excessive highlighting. Such a broad term of interpretation and they know that. The fact they dont list it on site as reason for rejection is very shady. Do not try and sell law books back to them unless you never opened them!"
"I had an issue with one of their sellers, called them and they fixed the issue quickley. I was very satisfied with their customer service. The shipping costs are high, but all together they have the cheapest books I can find."
"Ordered a textbook and paid twice the price for shipping because I needed it rushed. It was said to be 2-6 day shipping. It has been over a week and I still have no book. Avoid!"
"I ordered a textbook from Abebooks and on the order it stated that it would arrive on January 24th, and I received the item on January 17th, 5 days after I ordered. And it came from out of the country too.
It was the international edition so unfortunately some of the problems in the back are bound to be different but that's the risk I take when saving $150 on a text.
"
"I ordered some books the 9th of december, the books most likely was not shipped from the merchant Book Express. They provided wrong tracking number and was not helpful. However since they could not prove the books shippet, and I paid throught ABEbooks, ABEbooks refunded the money. Thus I am satisified with ABEbooks but not the Merchant.SO with more serious merchants ABEbooks would work better."