"When I placed the order all pieces were shown in stock....... 6 days later and when calling them, I come to find out that their waiting for parts to arrive at their shop to ship!!!!!!!!
So now I'm 3 weeks into at 5 day job and I still don't have the equipment! Lesson Learned, never again!!!"
"I got the tool test it out it work as show on you tube by Stephen Rardon"
"prompt shipping - packaged well - merchandise was as advertised - competitive price. very happy "
"Very pleased with purchase and delivery."
"Awesome..Great job...Fast delivery. "
"Got just what I ordered when promised."
"I called to cancel my order and was told it was too late because it was ready to ship and would be shipped later that day. The rep told me I would get an email notification for the shipment on that same day. It turns out they did not ship my two bathroom fan units until a few days later when I finally received the email. What I was told seems like a blatant lie."
“Good afternoon Yeefai01,
We apologize for the inconveniences with your order. Whether before or after a purchase, our company has a definitive commitment to making sure that our customers’ experience is an enjoyable one. In addition, we do not tolerate any of our representatives creating a confusing or misleading environment. I’ve reviewed your order and noticed that you place your order on 7/22/15 and we ship it out on the 7/27/15 and you’re received it on 7/30/15. I’m not sure if there is another order you’re referring to but there are no notes that indicated that you ever wanted to cancel. Your order was processed in 1 to 2 business days and delivered to you with 3 to 5 business days. If for any reason you did not received the order, we kindly ask that you contact our customer service center and we will make sure that we resolve this matter for you. We are open between the hours of 9 am – 6 pm EST. We appreciate your patience on this matter and eagerly await your call.
Hope you have a great day,
Albert C.””
"Order was well handled. Information for shipment was accurate and timely.
Great job"
"As promised. Excellent transaction. excellent company."
"Good Customer service and very helpful "
"VERY HAPPY ON TIME GOOD PRICE"
"Great responsive shipment, excellent customer service on the phone as well!"
"Every thing I have ordered from A C Wholesalers has been as listed. Am very satisfyed with thier products "
"Very happy with the service and the time it took to get it "
"Prompt delivery, no problems - haven't tried furnace yet
Thanks
Alicia"
A rep from ACWholesalers.com, Customer Care Expert, has responded:
“Good afternoon T-kcallahan,
We apologize for the inconveniences with your order. Whether before or after a purchase, our company has a definitive commitment to making sure that our customers’ experience is an enjoyable one. In addition, we do not tolerate any of our representatives creating a confusing or misleading environment. I’ve reviewed your order and noticed that you place your order on 7/23/15 and we ship it out on the 7/28/15 and you’re received it on 7/31/15. I’m not sure if there is another order you’re referring to but this order was delivered within 3 to 5 business days not 3 weeks. If for any reason you did not received the order, we kindly ask that you contact our customer service center and we will make sure that we resolve this matter for you. We are open between the hours of 9 am – 6 pm EST. We appreciate your patience on this matter and eagerly await your call.
Hope you have a great day,
Albert C.””