"I ordered an "imported" T5i and didn't realize it, even though it was clearly stated on the listing. I just saw the price and ordered.

I then got a call from Roy and he explained the difference between retail and import.

So I decided to go with the retail version even though it was more expensive.

Roy noticed that I was a first-time buyer and he could get me an additional discount. It was actually a very generous discount and the retail version ended up only being about $60 more.

I know some people are upset about the "import/retail" thing. But I actually appreciated the call to explain the difference.

In the end, I got the camera I wanted at a good price.

"

"Overall wonderful shopping experience online, sales team very easy to work with, knowledgeable and helpful. Website was very easy to navigate and made the online ordering very easy. Hoping this will arrive before Christmas. UPS tracking status says label created 12/23/14."

"I placed an order online, Jeff Stevens called to tell me I had not taken advantage of the upgraded free faster shipping and changed it for me - great service! Thanks to Jeff and Abe's."

"Sale representative Kevin contacted me n offered other shipping options for my Nikon lense order. Great customer service!"

"Jeff was very helpful and explained the difference in cameras to me. He did a great job. Found their site better than others as the are honest upfront and explain what you are buying. Low pressure sales, very friendly and courteous sales people. Thanks again will make all future purchases with Abe's of Main"

"The Canon EF 75-300mm f/4-5.6 III Lens is a relatively small, very light and great price lens for this focal length range."

"I have just placed my order but I am impressed already with their communication, friendliness and low prices. I will wait for the delivery and give my final comments after that.

I was promptly contacted by Joe to inform me of a discrepancy in my order."

""Great customer service from Joe, Thanks for everything.
"

"Jeff Stevens helped me with my order and I was very pleased with his service. Freelan Pollard"

"We ordered a bbq on Nov 27th - It's now Dec 22 and it hasn't shipped yet. We get a different story from the extremely rude and unmotivated staff every time we call (it's now been 5 long agonizing calls with lengthy wait times) First they tell us it is back ordered. 2hrs later they say it's available but we need to verify the credit card order before they ship. We verified and called several times to verify (phone mail every time and no return calls) On Dec 18th we called again - they claimed they shipped that day. It's now 12/22 and they're claiming they shipped now. Extremely rude and unmotivated staff. Every call leads to a different and nonsensical excuse as to why the product hasn't shipped

Oder #CN2805"

"Just wanted to say I purchase a Samsung 60" 4K Tv from Ted at Abe's. This is the second tv I have purchase from them. Ted was very nice and helpful. Now the bad part is I would suggest they change delivery company, amtrucking is terrible, they don't even read their instructions they send you about the delivery date. Their delivery persons are also not very friendly."

"Ordered x100s, received call saying its an import model...bait and switch for me to order the "us model". Received another email that credit card didn't go through and that I needed to call bank...I promptly asked for order to be canceled, but they proceeded to process creditcard against my wishes.
Placed and hold for over 30 mins when calling back for explanation of charge. They said order shiped but cannot provide a tracking number....tried of dealing with them, asking bank to refuse charge. Check their rating on yelp, same story over and over."

"Although I had some issues with fulfillment of my order and the company's front-line customer service, Frank at Abe's was very professional and did as much as he could do to make a bad situation better. Thank you for the time and effort you took to compensate the consumer for an error on the part of the company. You obviously understand the value of providing outstanding customer service."

"I'll never buy any thing again from "Abe's of Maine" and strongly suggest to stay away from such bad seller, very bad disappointing customer experience.

I ordered Nikon D7100 Camera, which was showing as $949.
Next day I got a call from seller (Roy) saying the one which you ordered is an import quality and won't have Nikon Warranty.
If you want a US model and warranty you need to pay $1199, and I got convinced (stupid me).
I authorized them to charge $1199, and they said you will get it in two days.
(If you read other reviews you will see this guy Roy calls every one and tells the same story.)
After 6 days of delay when I called I was not able to reach any one on there service line (which sucks, reaching them is all together a different story of pain).
after 3 hours of try, I reached the person who sold me the camera and he hung up on me :(.
I reached him again and had a frustrated argument, he said his supervisor will call me,which never happened.
I called his supervisor ( as seller give me his number ) and he was more rude than the guy who sold camera.
I got my camera after 10 days of placing order, when I opened box I was surprised, the camera was from a different kit and and in invoice Camera model was written as 'Nikon 7100G', which means it was a gray market product.
It got confirmed when I returned the item and return invoice says item Value was $949, though in paypal account I got $1199.

Worst ever experience and worst ever customer service!
Strongly suggest to stay away from such online "

"GREAT customer service, PROMPT delivery, EXCELLENT price, and SUPERIOR product performance!

Thank you Abe's for your singular service. Very truly yours, JBrock (Fairfield, CA)
"