ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

1/5

2011-05-26

"SCAM SCAM SCAM!!! Bait and Switch operation. DO NOT PURCHASE ANYTHING FROM THEM!!!!!! Had the same thing happen to me that has happen to everyone else, I read the bad reviews b4 ordering but I still decided to order, so after 3 hrs, here comes the call offering me a different flash becuz it was on back order and it would take 4 weeks to get the canon speedlite 430, instead I was offered the sigma.... SCAM SCAM SCAM !!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-05-09

"Accessory Circut is one of the worst companies to deal with. It is a Scam... I, like others, ordered the 430exii and was told they were "out of stock". One of the phone reps even told me up front that they would not be "getting any more in", as if they already had some. The supervisor Micahel Stephens was awful and rude, like I'm sure he is to everyone who he cannot rip off. Do NOT buy from them! It is a price "too good to be true"."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2011-04-28

"Same thing as everyone. Posting a cheap price on SB600 after everyone else has raised it due to being discontinued. Called me a few hours afterward trying to pitch something else."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2011-04-22

"Unfortunately, all of the 1 star reviews are correct. This is a bait and switch site. I ordered a canon flash and had a call from a (310) number the following day telling me the item is on back order but they could immediately ship a sigma flash. YEAH, NO THANKS. Big SCAM I will never buy anything from this site again."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-04-16

"This business is a biiiiiig faaaaat liar. I placed an in stock order on their site. And they called me to persuade me to buy another brand of similar product. When I didn't change my mind, instead of telling me the product is out of stock, I can't believe they told me it is backordered and I'll have to wait 4/5 weeks. They have been lying since this point!!!!! They want to play the game that after 4/5 weeks, I'll forget and leave them alone. The only thing I can say is how stupid besides unethical these people are.

During the followup process, they keep telling me another 4/5 weeks as you know. And seeing that I am persistent enough, they finally told me it is out of stock. How stuuuuupid...

Don't ever buy from such business ever and watch out the authorities chase after them....
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

1/5

2011-04-15

"Very poor experience. Same as a lot of bad histories here.
Ordered the flash because price was great. displayed 'on stock, ships in 1-2 days'.
Next day got asked to call back the service center, the flash is on backorder for 4 weeks, but "we have this great alternative from sigma"..., clearly the speech was prepared and I guess they make more money on this one.
Finally I asked to cancel the order, which was at least done quickly.
Of course the flash is still displayed at the same great price and available on their site....

So great price... if you get it...
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2011-04-07

"Same as the others - bait and switch scammers. Name-brand items always show as in stock but never ship. You will get a phone call pressuring you into buying something "identical" at a "lower price" - in my case a discontinued item for $100 more than it sold for originally."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2011-04-06

"I ordered the Canon 430EX II Speedlitefrom there today with the same story everyone below is stating. I had this same experience with Versa Deals. Hmm, shame on me! Do not order from there!! Their email to me:
Thank you for placing your order with AccessoryCircuit .com
We have attempted to contact you at the number you provided due to in issue with your order. Please contact us at your earliest convenience Mon â?" Fri between the hours of 10:00am - 6:30pm EST Toll free at 1-***-***-****
We would like to thank you for your order and expedite the verification process. Thank you for shopping at AccessoryCircut.com

The funny a is from them, not me....
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2011-03-24

"Has anyone ever received their actual original and intentional purchase from this company? I made the stupid mistake of purchasing a canon 430 exii from this website and of course got the call a few hours later telling me the product was on back order for 4 weeks and was wondering if i wanted to continue with my order. I told them I had no problem waiting... but will I ever recieve an actual canon 430 exii or is this going to be a continual cat and mouse? Has anyone ever followed through and persevered through the crap?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-03-15

"SCAM SCAM SCAM!!! Bait and Switch operation. DO NOT PURCHASE ANYTHING FROM THEM!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-02-28

"My story is like so many others. I ordered a Canon 430 Speedlight flash because they advertise it lowest out of every company. Keep in mind, I used to sell electronics on a website for 3 years, so I'm very knowledgeable of how a business like this works.

Sure enough, the same day someone called saying it was backordered 4-6 weeks and they suggested going with a Sigma flash. I took the bait because I was in a rush, couldn't research more, and trusted the rep that I was getting a "better" flash that was "more for my money".

The flash they were going to give me was the Sigma 610 DG (confirmed by Rebecca from customer service in an email), which MSRP at $165. Accessory Circut had it "on sale" for $268.

I looked at their website and noticed they were hiding the model number (did not list it anywhere) and the picture of the flash was too small to read the model number.

At this point I wrote an email to Rebecca stating I want my order immediately canceled and I will file complaints with the DA, SA, BBB, FTC, blah blah.

Michael Stevens, customer service manager, called me to say I was mistaking that the flash I was to get was the Sigma 610 DG Super. I researched this and the MSRP is $255, still $13 less than the "sale price" on AccessoryCircut.com.

I ask him about all the bad reviews and he claimed that there is a company called "Reputation Armor" that is falsely writing all these bad reviews on Ripoff report just so they can charge him $50 to remove them.

I asked him why they do not list the model number on the web page of the Sigma flash and he said "because there is the same flash for different cameras.." Something like that which made little sense.

I asked him why, after so many complaints and knowing that he will not have the Canon flash for 4-6 weeks, he does not list the item as "out of stock." He said, "we do but our database must not have updated yet."

I'm sure anyone reading this agrees, these are all bullsh*t excuses in hopes for ignorant people to buy them.

So far, he has agreed to ship me the Sigma 610 DG Super flash and refund my card $50. About 20 minutes after speaking with me, I received two emails, one with a tracking number, and one from Michael:

"Hi as we spoke on the phone we have issued a $50.00 refund to your americanexpress account we have also dent you the sigma 610 dg super Flash for the canon camera you have a no questions asked 14 day refund

Michael stevens
Customer Service Mgr
1-***-***-**** EXT 301
www.AccessoryCircut.com
"

After researching the Sigma 610 DG Super, it receives great reviews, even compared wit the Canon. The suspicious thing is that most major online retailers do not have any in stock, including Amazon and Adorama Photo, so we will see what happens.

The point is, this company, Accessorycircut.com is as bait-and-switch as they get, but it seems if you threaten them enough about complaining, canceling orders, and charging back credit cards, they will respond favorably. I will update this review once the transaction is complete.

**Update** The $50 credit I was promised did go through on 3/2/11

**Update** I received my order in new condition. They delivered as promised. Still sticking with one star because companies like this should go underground quick. Its hard enough to make an honest buck to buy things like this, let alone having people out there try to scam you on top of that.


"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2011-02-22

"Scam, bait and switch company. DO NOT ORDER!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-01-17

"A big big scam, don't fall for the discounted prices because they can't deliver...

I have ordered an sb600 on the 13th of Jan . I have gotten a call on Friday morning the 14th stating that I need to call back ... It is about my order..
Called back at 11:00 am san Francisco time and I got the message stating that they are sorry to be closed at this time , but thier regular business hours are are Monday to Friday till 6:00 pm Estern time????
I Figured that was odd so I went on line and started reading all the nightmare reviews of. ( Accessory circuit.com)

-The item Is not in stock and it going to be around 6 weeks or more for delivery ( which was stated by many bad reviewers out there. The information given was almost identical to other reviewers.

-They recommend the Vivitar brand which is suposadly as good if not better. I asked him the next flash up the sb900 they didn't have that neither? Also six weeks because it is on a national backorder .....big BS

- I have asked to cancel that order
... And now we are in the process of dealing with that , trying to get my money back ----


Wish me luck and don't make the same mistake ...
RY

San Francisco
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-01-10

"I AGREE THAT THIS COMPANY IS A SCAM!!!!!!!!!! ORDERED A BATTERY (PHONE) & SEVERAL HOURS LATER GOT A CALL STATING THAT MY BATTERY WAS ON BACKORDER BUT THEY HAVE A BETTER ONE AVAILABLE & I DID NOT AGREE TO LETTING THEM FULFILL MY ORDER WITH THE REPLACEMENT & INSISTED I WOULD WAIT UNTIL THE ACTUAL ITEM I ORDERED WAS IN STOCK! THEY STILL SENT ME THE REPLACEMENT SO I AM DISPUTING IT WITH MY C.C. COMPANY!!!!!!!

NOW THEY CALL & SAY I "AGREED" TO THE GENERIC BATTERY HAHAHA LOL!! I HAVE IT IN WRITING THAT I WANTED SONY & NOT A REPLACEMENT!!!!!!! OOPS FOOT IN MOUTH!!! WHAT A SCAM!!! I SIMPLY WANT THIS OVER WITH!!!! I HOPE YOU DON'T FALL IN THE SAME TRAP THAT I DID!!!!!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-01-06

"This is a SCAM company. Website listed item (Nikon Flash) in stock. Placed order on 12/9/2010. AC indicated item would be shipped in 5 days. Nothing came. AC said it was a supplier problem...said I would still have it for Xmas. On 12/21 I still did not have it and cancelled the order. AC sent a confirmation email saying they would reimburse my card. As of 1/6/2011 they still have not reimbursed the card. In AC's email they instruct you to dispute the charge with your credit card company if reimbursement does not appear in 3 days. Note:If they can charge it they can reimburse the card. AC is counting on people just accepting the email as assurance that the card will be reimbursed. They know some people won't check or will forget to dispute with the card company. SCAMMERS!!!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A