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Product & services pricing
4.07/5
Chance of future purchase:
4.66/5
Shipping & packaging:
4.66/5
Customer service:
4.82/5
Return/Replacement policy:
4.74/5

Verified
5/5

2024-02-02

Quick and quality!!!

"I had an amazingly smooth experience and received an amazing product in lighting time. Thank you very much "

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Verified
5/5

2024-02-01

You all did an amazing job!

"Everything turned out better than expected! We will use ACE again! "

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Verified
5/5

2024-01-31

Great Service

"Thanks to the AceDisplay team for great service. We're located abroad and needed to print banners for a tradeshow in New York. Thanks Kristen and team! "

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Verified
5/5

2024-01-29

Easy process with great support

"Ace was great. The instructions were clear. I was able to easily reach support when I needed it. When I had questions I was able to call and work with someone who could help me. The product looks great. The only issue I had had to do with the hardware that was sent. We chose Black hardware which I assumed would apply to both the standup banner and the large backdrop. But when I received it, the backdrop hardware was silver while the stand up banner hardware was black. I do not think they sent the wrong one - I think the option for black hardware was only an option for the tall banner. But perhaps they could explain that more clearly in the order process. Ultimately though it wasn’t an issue for us. I would definitely use them again. "

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Verified
5/5

2024-01-25

A Company That Produces Excellence!

"Ace Exhibits is top notch above them all! With excellent customer service, professional production, reasonable pricing and swift and reliable delivery, there is never a need for me to look anywhere else for my expo needs. The produce what they promise! 5 stars all the way!!!"

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Verified
5/5

2024-01-25

Great!

"Reliable, fast, and great work!"


Verified
5/5

2024-01-24

Delivered in a Very Tight Timeline

"We were late delivering our file. ACE turned it around and EDITED our booth graphic which we never ask them to do. Our designer was late on the files and we were in a very tight situation. They not only finalized the booth graphic, but also made sure it was shipped out in less than 24 hours with overnight shipping, getting our booth to our destination across the country on time. Excellent hands-on customer service (Thank you to production and Kristen). We are very loyal customers as a result."

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Verified
5/5

2024-01-22

Very Professional and Positive Experience!!

"Ordering was straight forward. Artwork Submission was self-serve (a plus) providing guidance in real-time. When I did have question, chat responded immediately. An expedited shipping requirement was addressed in a single phone call. The quality of product/materials were beautiful and our designed was realized with vivid colors and resolution quality. Thank you Ace Team."

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Verified
5/5

2024-01-17

Great service!

"Great service and very professional. Turnaround time was fantastic! "

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Verified
5/5

2024-01-16

Great customer service and timeliness

"Great experience ordering two pop up displays. thorough instructions for artwork and great communication + chat team"

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Verified
5/5

2024-01-13

Great Experience

"The team was great! We had to order a new graphic to be used with an existing frame (that we purchased from them) - they were able to pull up our order and match the proper size with what we needed.

When we submitted the artwork - we had to re-do it to be compliant to the printing needs - they were able to wait 2 weeks over the holidays for us to get it redone. Afterwards, they shipped immediately.

The experience was excellent overall. I highly recommend using ACE Displays!
"

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Verified
5/5

2024-01-12

Quick and Easy, Fast Shipping, Product is Great.

"Was very simple to find a product I needed, download templates, and have designer create files to submit. Shipping was faster than expected and product came exactly as expected. Will use again anytime I need."

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Verified
3/5

2024-01-12

Quick processing and delivery but some aspects sub-par

"needed a quick booth display for a trade show and Ace was able to deliver in time (with extra shipping costs of course) Had a few issues building out the display, the templates are top-notch, but customer service was not very helpful. had questions about size requirements and best export files as well as if they thought something would print well. they obviously wanted to be as vague as possible so that if I didn't like it I couldn't hold them responsible, but it was very frustrating-- finally after I sent the order to print the production manager reached out and pretty much answered all my questions...so I at least got peace of mind. The other issue was with the podium, I went with the premium podium with custom graphics. the suitcase is very flimsy, and when I put the graphic over it it looked awful! it's so tight it shows all the grooves that the suitcase has, and the table top doesn't fit right so its all wobbly. of course, when I asked customer service about the difference before ordering their response was basically (choose whichever one you like better) Display showed up on time and that's really the most important thing, we'll live with the issues...if I had to do it again and had more time I would definitely go with a different company."

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Verified
5/5

2024-01-11

Highly recommend Ace Exhibits

"I've been working with Ace Exhibits for several years. Their team is highly responsive and addresses any questions or concerns promptly. I am extremely pleased with both, the level of customer service, as well as the quality of their products, which have proven durable over many years. Ace Exhibits is my go-to for reliable and top-notch trade show solutions."

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Verified
5/5

2024-01-11

Graphic Team is phenomenal!

"Brian in graphics went above and beyond to help me trouble shoot some sizing issues that were out of my scope of work. Looking forward to our next print! "

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