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Product & services pricing
4.07/5
Chance of future purchase:
4.66/5
Shipping & packaging:
4.66/5
Customer service:
4.82/5
Return/Replacement policy:
4.74/5

Verified
5/5

2023-12-11

Great customer service

"The staff was so amazing at helping us get the files setup properly so they would print at the best quality. Thank you!"


Verified
5/5

2023-12-09

Always reliable. Always deliver quality and value!

"I've ordered nearly a dozen booths and pop-ups from Ace and have never been disappointed!"

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Verified
5/5

2023-12-05

Great product!

"It’s well built and they are patient! "


Verified
5/5

2023-12-01

Easy Peasy

"Purchased 8x8 tru-fit curved backdrop & 2.5x9 shark pullup banner stand. Sales Rep was informative and patient with my questions and time between first inquiry to processing payment. Art department was quick to respond every time I asked a question (via the chat box) about my submitted design and how to improve on it for better print quality. Packages arrived so quickly once art was approved. Was so happy seeing my designs on large scale so vibrant and clear! Then the set-up of the displays was actually as easy as they said it would be. Great quality products; I have no concern that anyone on my team can set them up on their own. Wish we had a greater use for trade displays; I would definitely go back to ACE."

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Verified
5/5

2023-11-29

Always Excellent!

"My company has used Ace Displays for 3 conferences now and they never fail to impress. Their work is very high quality and so fast. The ordering process is extremely easy. I have never needed a lot of customer support, but the one time I called they were very helpful. They always send a picture of the products and ship them out fast. I probably will never use another display service. "

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Verified
5/5

2023-11-28

Yet again, great.

"I always insist my clients use Ace for trade show displays. There's really no good reason to go anywhere else. Shout out to Kristin, Denise, and Joel."

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Verified
5/5

2023-11-27

Great service and timely delivery

"They made the whole process simple, from placing the order to help with the graphic design and then getting the banners in time for a trade show. Bravo"

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Verified
5/5

2023-11-26

An overall painless transaction

"Finding what I needed at a price point I could handle was surprisingly easy. After ordering support was very proactive in assisting me, a complete events marketing noob, in making sure I made it through the design and quality process successfully. Will work withh Ace Displays again in the future."

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Verified
5/5

2023-11-21

Holdrege Equipment Trade Show Display

" My experience with Ace Displays was excellent from my first trip to the website to the last message showing my order ready to ship with QC images of all of the items. All of the staff along the way showed a high regard for customer service. I really appreciated the time the account rep took to make sure the I got what I needed on order. The graphics rep took my rough ideas and pictures and put together products that nailed exactly what I was looking for. Bottom line...I will use Ace again for future display projects."

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Verified
2/5

2023-11-20

Customer Service is lacking

"While the product is decent, the case it came in arrived damaged and they all but told me there was nothing they could do about it. (This was for a $3500 item.) They asked if I could fix it myself (or someone at my company). We're definitely looking for another vendor for our tradeshow needs. "

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Verified
5/5

2023-11-20

Best Customer Service and Design Help

"Sales and Customer Service helped me with all my questions in a timely manner. Excellent! The Design team was superb making sure all my design questions were addressed. Haven't see this type of service for a while. I will definitely be back. "

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Verified
5/5

2023-11-12

Ace displays review

"I had a wonderful easy experience with ace , I worked with Brandon and he was great had great ideas and plans and also helped me with revision to my art work by referring me to Matt who was awesome as well I’m very pleased and eager to bring my new Vanguard banner graphic to my event ! "

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Verified
2/5

2023-11-09

Did not deliver

"Kirsten is sales was great but the design team could not assist with our graphics.
"

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Verified
5/5

2023-11-06

Great assistance and support

"We got a display from Ace Displays in 2007, and we needed to update the graphics of it. It was purchased so long ago that we needed to find out where we got it. Thanks to the label they attached to the old graphic, we identified the company, and they were very helpful in trying to find our model information in their database. They advised us which exact product we needed to order to replace our display, and the final result was excellent. Still, it was all thanks to their service!
The design team was also very helpful in confirming our files.
"

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Verified
5/5

2023-11-06

Exceptional service!!

"Everyone I spoke with at Ace Displays was extremely helpful. In spite of some challenges on my end, they were able to deliver beautiful, high-quality, pull-down banners by my deadline. I highly recommend this company!"

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