ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.12/5
Chance of future purchase:
4.67/5
Shipping & packaging:
4.68/5
Customer service:
4.84/5
Return/Replacement policy:
4.76/5

Verified
5/5

2023-06-20

Excellent as always!

"Excellent as always, thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-18

They insisted I did it right

"I needed a new backdrop for a trade show booth. They kept rejecting my artwork. As frustrating as that was after getting the product I am very glad they protected me from being stupid. The display looked amazing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-14

Fantastic service!

"Really great working with Ace Exhibits. Highly recommend!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2023-06-13

Outstanding service, but the product needs to improve

"Pros
The reps are very responsive, very helpful, as well as Art department. It was shippedon time, as promised. The quality of the print is amazing.

Cons
The edges of the back drop were uneven and not professional looking while on the photo it looks straight and wonderful. While doing Art work, there is no preview of the final work. For anyone who orders it for the first time it is unclear how the safety areas will look after the fabric is stretched out.
"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-06-09

Great service

"Quick and attentive. The team pulled through with tight timelines!"


Verified
5/5

2023-06-08

More of the same

"High Quality. Fast Service."


Verified
5/5

2023-06-06

Superior Service for Exhibits

"I appreciate their quick correspondence and excellent quality. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-06-02

Great Service, very helpful and easy to order

"Ace Exhibits has great products and ship anywhere. I needed an item for Germany and they have no problem shipping there. They were responsive and helpful during the checkout process and during the proof phase, they responded very quickly and were able to address my concerns. Would highly recommend Ace Exhibits based on their service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-06-02

As alway Done well

"Branden was great. Can’t wait to see the finished product"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-05-31

Above and Beyond!

"I had the pleasure of working with Ace during my previous job, and I was impressed by their excellent work, friendly staff, and their responsiveness to my many questions. So, when I found myself in need of purchasing two banners and a table cloth for a client's upcoming trade show, I knew that Ace was the best choice.

Unfortunately, the client's approval came at the 11th hour, forcing us to ship the items directly to the conference center's concierge, despite our reservations. To our dismay, the conference center signed for both packages, but then claimed that the second one was never received. So frustrating. And just our luck that the missing package couldn't have been the easily replaceable table cloth – it had to be the irreplaceable custom banners.

Since this incident marked the beginning of a series of trade shows for our client, we had no choice but to reorder a new set of banners. We reached out to Ace and explained the unfortunate situation we found ourselves in. To our relief, Ace not only understood our predicament but also offered us a discount on the replacement banners. We were grateful for their understanding and willingness to accommodate us, even thought it wasn't their fault.

Overall, despite the setback with the missing package, we are extremely thankful for Ace's support and exceptional customer service. They truly went above and beyond to rectify the situation, and their assistance has been invaluable to us.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-05-31

Always quick service

"This is the second time we've ordered a booth display from ACE and again, no delay, and no issues. I would definitely recommend ACE Exhibits."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-31

Good Customer Experience

"Very helpful. Responsive. Great communication throughout the project."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2023-05-24

art work

"The person assigned to our case in charge of preparing the art work, was not very helpful in creating the visuals - no real input on the look of the stand - we were hoping for a creative person to lead us instead we have to spoon feed him our ideas. but in the end the product should be a good representation of our company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-05-19

Excellence in Service

"Sales support and technical support were immediate, responsive and informative"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-19

Customer service

"Ace makes it easy to buy great quality exhibit materials at a fair price. I've used them professionally for work before and now personally for non-profit projects, and they have always come through. Also, their customer service is great - prompt and clear communication and true overnight shipping once produced. Thanks, Ace Exhibits!! I will be back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process