"As the title says, exceptional customer service. They helped me edit some artwork to get it "print ready" but we had an issue (no ones fault) w the 20x8 artwork. The issue was handled professionally and immediately.
Also, my 30x80 retractable banners were finished and shipped FAST!
Oh, and my sales rep kenya is amazing!
THEY HAVE A CUSTOMER FOR LIFE!"
"Customer service was amazing - friendly, timely and complete! Our product looked great and we received it so quickly. "
"Everything about the service provided by Ace Exhibits was outstanding. Particularly incredible was Joel Chandler who provided excellent customer service. I appreciate everything he did to help me with the replacement parts."
"EXCELLENT quality signage! Ace has the most helpful customer service, and the turnaround was fast. We will be back, these guys are the best."
"Their customer service is awful. They forgot to send one thing out for delivery and then also forgot to include the magnetic bars. Will never use again."
"Delivered on time + great product quality. Very caring."
"Completed five orders with many pieces on a tight deadline. Quality is always great! "
"Many vendors gather a client base and then start to slip with customer service and quality. Not Ace. These pull up posters are the same great quality that made me an Ace customer in the first place. We don't do much of this display stuff, but when we do, we choose this company."
"The attentive and easy to reach folks at Ace Exhibits bailed me out. The product quality was second to non and everything worked out for the event. They made sure the my custom products made it in time for the the big event. They have earned my company's and I business moving forward. Thank you to everyone there who had a helping hand in making that weekends event possible!!!"
"From beginning to end we have had great customer service with Ace Exhibits. From picking the perfect products for our needs to designing and fulfilling. The products made our expo move in and move out so much easier and efficient! We look forward to working with them again!"
"It was a very tight timeline and they hit it done. "
"Pleasure working with them on production of a hanging double banner (Altitude). It's always concerning when you have to prepare your art and submit online and trust the final product will have the true color and resolution you need. Ours did.
(The carrying case was, as warned, unsuitable for checked luggage (just cloth) but we took care of that with a 4"x4"x40" deck post sheath as a liner!)"
"For the price, these are some high-quality booths. The graphics look great and they are super easy to put together."
"Easy to use, affordable, and extremely quick turnaround. You can't go wrong with ACE"
"I’m pleased with the product and experience over all. The digital rendering requires more from me than I have digital file skill for. Asked “what do you do for customers like me” as I could not manipulate the digital files. They stepped in and resolved. Print is full compared to company logo (same digital file) printed on tent. This product looks good until next to my logo tent. Not in the same ballpark. Expensive pop up wall. Wish this was much better.
Wall shows best indoors. Material is thin. If outside or window is behind wall, the sheer material is very transparent and logo is difficult to see. With a purchase price in 1k range, this isn’t good."