ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.98/5
Chance of future purchase:
4.60/5
Shipping & packaging:
4.68/5
Customer service:
4.77/5
Return/Replacement policy:
4.51/5

Verified
5/5

2022-12-15

So quick, and great follow up.

"I needed a quote, got one right away! I received helpful follow up while waiting for my designer to get my artwork to me, so that I could order my display. Kenya (our fantastic account manager) did a great job of making sure I had what I needed. When I went to place my order, I asked for help and she made it super easy. Then it was shipped right away. EASY EASY EASY, thank you SO MUCH Kenya and Ace Exhibits!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-12-12

Quick and easy

"This was an easy order since it was a reorder from the past but it couldn't have gone more smoothly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2022-12-08

Poor experience

"Although the print came out great, I did not receive it in time for the convention. This is after upgrading the shipping to overnight. The delays resulted in a poor conversion experience and left us out of pocket for the print that was created explicitly for the convention. Shipping was refunded, but still a significant expense during these difficult times."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-12-07

Excellent customer service

"Thank you, Branden Ivy. My project had hiccups, unexpected delays, and complications; Branden was helpful and patient all along the way and made sure my project was to me on time.
I appreciate the open line of communication and ease in which Ace Exhibits conducts their business.
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-12-03

Excellent Service!!!

"Great team and amazing diligence!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-11-16

Great service

"Very thorough process to ensure quality of artwork."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2022-11-09

Broken Pieces

"While I appreciated the simplicity of the product, several of the poles arrived bent and 1 had an internal bungee snapped. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-11-09

8 foot tension fabric booth kit

"Super fast delivery! Graphics were spot on. Price was very competitive and saved us alot of money. Really got serious of attention at our exhibit. Online ordering was easy. Will definitely use Ace again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-11-04

Ace Saved Us

"When we had a local printing company not follow through on a deadline for two large format display banners, we started to scramble. A Google search led us to Ace. Never using them, I was apprehensive about them meeting the short timetable we were on. Our biggest show of the year was approaching fast. The only thing faster was Ace. From our initial inquiry and every step along the way, Ace was ready to help. Each person we spoke with was always helpful and courteous. They delivered on time, and the product was perfect. Ace will always be where we go for our display banner needs."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-11-03

Great experience

"Easy ordering and proofing, on-time shipping. Client loved it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-11-03

Overall better than expected

"Everything arrived on time, as promised. I got great support from the web chat customer person. Graphics were good quality. Stand was better quality than expected. With the lightweight wheeled case we purchased with it, I took the display + lights as checked luggage on my SouthWest Airlines flight to the conference (weighed 46lbs). That saved us hundreds of dollars in shipping charges. Very pleased. Would definately buy from ACE again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-11-02

Excellent Fast Service

"We had to replace the case for our trade show display booth. These things look more rugged than they are and can only take so much abuse from airline baggage handlers and trucking companies. The case was as described and arrived promptly after ordering. Follow up from customer service was very good. They made sure that I ordered correctly and kept me informed of the status of the order. Now the case is packed and ready to be abused."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-11-02

BEST company for printing

"I don't have a bad thing to say. Their service and designers are excellent. Will definitely be using them in the future"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-11-01

Helpful, Speedy, and Quality!

"Our company needed to get some custom displays and banners made quickly and Ace Exhibits delivered! I emailed their sales team to make sure the items were in stock and if they could work with our tight deadline. Rachel was so helpful with getting our order placed. Once our graphics were approved, the entire order was ready by the end of the next day. We were able to pickup and get the booth to our event in time. Couldn't recommend these guys more!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-10-27

Great customer service and great results.

"Thanks for all your help and quick turn around. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges