ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.72/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2019-12-30

10/10

"Nice, relatively inexpensive tea shop with many high-quality teas. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-12-29

Great Teas - Great Service

"Found Adagio when I became disenchanted with a competitor or theirs. Adagio came through with variety and great customer service. Their accessories selection was also awesome. Have their VelociTea tea brewer and love it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-12-29

Excellent teas!

"I’m a stickler for hot tea and Adagio has set that bar. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-28

Adagio = Best Tea Ever!

"I love Adagio Teas! They have the best tea selection I have ever seen. All of the teas are of the highest quality as well. You cant go wrong with them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-28

Always wonderful service

"Adagio has always been speedy and friendly with their service. Orders arrive on time if not earlier than expected. I've ordered many times and never had any problems. Also love the rewards program to earn points to redeem for free tea. It's great to find new teas and create blends of your own. I love the amount of creativity the site has to offer and I'm quite addicted to many of their blends. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2019-12-22

Fair Quality at Reasonable Prices

"Adagio provides a mid-quality tea for more than you would pay at a specialty shop, but it's a good resource for people getting into loose leaf tea, or people who want a variety of teas with little fuss."


5/5

2019-12-21

Excellent!

"As a first time customer of Adagio Teas, I was not disappointed! From the modern and traditional teaware, excellent tea profiles and customer service! I look forward to exporing the world of teas Adagio has to offer!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-12-19

ALWAYS THE BEST!!

"Adagio teas are hands-down the best quality teas around. Their customer service is excellent. Their product is top-notch. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2019-12-17

Good tea overall I just wouldn't go for the chocolate tea

"I usually really enjoy these teas but the chocolate teas are too caffeinated for me, they give me a headache "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-12-11

Love Adagio Teas and here's why

"I originally purchased Adagio VelociTea Maker and sample teas as a gift for my daughter in law and she enjoyed it so much that I ordered the VelociTea Maker and teas for myself. I was hooked after the first cup of perfectly brewed tea. I love the vast variety of teas, easy of ordering, and fast delivery. I'm a customer for life! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-12-09

Best Experience

"I just love Teavana Tea, but ever since they went out of business I had to find something that was similar. I love the way Adagio offers every type of Tea there is, and offering samples is a great way for people to test out what they like best. I like my teas to be flavorful but have enough of caffeine to get me through my day. I enjoy tea more when it’s fall and winter. I would like for Adagio to list their own teas that match up to Teavana ‘s Teas, just to help customers. I will be buying from Adagio Tea year round. Excellent service!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-09

Very good~!

"Never have been disappointed with this company~!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-08

I love this place!

"I've been ordering from adagio for years. I've been able to share my love of teas with my teenaged children. They are expecting tea for Christmas! We haven't gone wrong yet on any flavors we have tried. They especially love the Christmas tea and the Last Airbender fandom flavors."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

4/5

2019-12-03

10 years and going strong

"I've been using Adagio for 10 years now. Their shipping has always been great and the teas are yummy. The only issue I have is their customer service is so slow to the point it's problematic if something is wrong with your order. The prices are fantastic and shipping is usually very fast - it depends where you live and which warehouse they ship it out of. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-12-01

"You cannot find more variety in teas for a better price anywhere!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process