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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-07-11

2019 Macbook Pro

"Fast shipping, good price, great selection,no tax, easy to use website!"

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Verified
5/5

2019-07-10

Versatile affordable lens

"This lens covers most of the photographic ranges I shoot and the kit extras are a bonus. Well built easy to operate with my Canon 6D Mark 2."


Verified
3/5

2019-07-09

Sony A6500

"Was dissatisfied with Sony A6500, sent back for repair/sells. Didn't understand sells procedure so decided to keep and sell myself. Camera was returned to me UN-repaired so I have returned camera again for repair and then to sells, also returned lens f mount to Sony a6500 camera and Rokinon 8mm fish-eye lens for sells since I will no longer need them. Much of problem was because of my misunderstanding of procedure, I am still a fan and 7 year customer of Adorama, great company. This review is for Sony A6500 only received A2019070120005396372 a couple of hours ago so far it is A-plus."

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Verified
5/5

2019-07-06

Excellence

"Great service. Speedy delivery. "


Verified
5/5

2019-07-05

They make it easy

"Always a great experience working with Adorama. Finding what I need on the website is easy. "

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Verified
5/5

2019-07-05

Nikon lens

"I ordered the lens last week and it arrived faster than I expected. "

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Verified
3/5

2019-07-01

Customer Service

"I sent in to Adorama 2 Nikkor AI-s Mint lenses, a Gitzo Tripod and several other items to have evaluated for sale. It took 17 days before I received and offer. I was disappointed with this service and made my sentiments known. A manager called me straight away and apologized for the delays. It seems they had been swamped with new orders and just unable to keep up.

I am self employed and understand staffing challenges.
"


Verified
5/5

2019-06-29

Adorama Comes Through

"Great ease of ordering.

The payment process and then the reasonable cost of very appropriately fast delivery made this a great experience. Equipment ordered/received was as expected, and the 'free' bundle items made the purchase a great A++.
"


Verified
5/5

2019-06-28

Going the Distance

"Nowadays, there are very few companies, in my experience, that have a customer service base that actually take the time to understand and work with clients. I worked with Manny from Adorama and he was incredibly patient with me making sure that my experience with Adorama was one not to be forgotten. I appreciate his efforts in going the distance for me to make sure that my purchase got to me in a timely manner, that everything I ordered was to par, and to give me insight to each one of my items. This kind of stuff doesn't happen often in the customer service world and I'm grateful to Manny and all of his hard work. "

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Verified
5/5

2019-06-28

Quick delivery

"Have used my new gear yet still waiting on the rest of my new gear."

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Verified
3/5

2019-06-27

You are good - thus I send allot of photo students to you BUT UPS ****, came once then left it at some UPS store that was not close.

"You are good - thus I send allot of photo students to you BUT UPS ****, came once then left it at some UPS store that was not close. BUT no one give a d___. Great lens!! Thanks, Curtis Knapp"


Verified
4/5

2019-06-27

Good web page good prices and offers

"My purchase was good, good price, the only thing I ask is that they include the DHL delivery service, which is cheaper and faster"

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Verified
5/5

2019-06-27

Me encanta esta tienda

"Como siempre exclenente servicio y maravillosos sprlductks "

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Verified
2/5

2019-06-26

Make the site user friendly

"The reason for 2 stars, 1. The address can't be changed after ordering. I wanted the shipment to go to my daughter. The only way to correct, cancel the order. Then I couldn't get those items again. 2. There needs to be a way to get to your account ONLINE!!!!!!! If something, like credit card needs to change or to make additional payments. But I know why one can't make additional payments online....Adorama wants people to forget it not be bothered by calling the company. That way Adorama gets more money out of a product. THINK OF THE CUSTOMERS FIRST! FIX THE SITE TO BE USER FRIENDLY! Other that that, the products are great and the CS is very helpful. 5 stars for those two things."

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Verified
5/5

2019-06-26

Excellent

"Love my Nikon p900 ,camera"