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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2020-01-20

Amazing

"I live in japan and this is really the only way that I can get quality photography products fast. I have my new go to now. The products were also great I saved a ton of money by buying used and the products look new. "

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Verified
5/5

2020-01-15

Great Service

"Ordered a new camera bundle and it arrived promptly. Loving my. We camera"

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Verified
4/5

2020-01-15

Used digital photo frame came in great condition, but was still registered to prior owner

"Adorama did a great job packing up the Meural photo frame, and it was a reasonable price (although the website claimed $0 tax and $0 shipping, but I was charged for both after checkout). I called and got them to remove the shipping charge, because the website was incorrect at the time.

The frame arrived in perfect condition, and looks great. My only advice to Adorama is to make sure that the previous owner of a digital product like this "de-registers" the product, so the new owner (me) can set it up and use it. I had to call Meural tech support to get them to reset the product so I could register myself as the new owner, because it wouldn't function until then.
"

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Verified
5/5

2020-01-13

Excellent service

"My purchase with Adorama has always delivered quality and satisfaction."


Verified
5/5

2020-01-12

Fast Service And Easy To Talk Too

"Best service I have had in a long time

"

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Verified
5/5

2020-01-12

Perfect delivery

"My order arrived quickly and perfectly packaged. "


Verified
5/5

2020-01-11

Convenient Online Shopping

"I bought the MacBook Pro 16 with higher specs. It was in stock, shipped for free and I received it in 2 days. It was well packed. Twelve month interest free financing via the Adorama store credit card was great!"

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Verified
5/5

2020-01-09

blackmagic g2

"I love it..my Greatest investment by far in 2020"

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Verified
3/5

2020-01-08

Significant omissions

"At the conclusion of the purchasing process, I opted for the 3-5 day delivery. I wanted to take advantage of the free shipping, but my address wouldn't allow that as a consideration. I received a tracking number, but there was no significant information with USPS. A "live chat" with several Adorama personnel revealed that I would be receiving my order in 6-8 weeks. Yikes. Now the order was on it's way and there was no way of getting it faster. Needless to say, I was quite disappointed in the shipping information. Details, details, details. I am patiently waiting (for another 5 weeks or so) for my order. Let's hope everything is in tact and it will function as advertised."

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Verified
1/5

2020-01-08

They sell a used/refurbished as a new one

"I purchased the brand New printer at Adorama.com. At the end of last December, I had some networking issues with the printer so I contacted Ricoh customer support. However, they couldn’t troubleshoot the issue because they said the printer was already registered by someone in New Jersey. I wondered how the warranty for the new printer was registered by someone else even though it's a brand new one. So I contacted Adorama and explained what had happened. They said they will investigate the case.
On the following day, they emailed me that they just updated the warranty information instead of giving me the investigation result about why the new printer was already registered by someone in NJ. I didn't ask for a warranty update or give permission to release my information for warranty updates. I called them and they said that some models come with some warranty time preloaded, which I have never heard of.
I called Ricoh customer service and asked if it’s the case. They said they had never heard of such things and the warranty should be registered by a buyer/end-user. They added that it is illegal for vendors to update warranty information using customers' personal information without permission. They said the printer would have been returned/refurbished and sold it as a new one. Also, they said Ricoh never registers any products in the warranty before selling them.
Adorama still insists it’s a new printer. Even though it’s obvious that they sold the used printer as a new one, they said I can’t return the printer and refused to issue because the 30-day return period had already passed. And now I am stuck with the printer that does not work at all.
"

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Verified
5/5

2020-01-08

Fast and easy

"This was a fast and easy way to get a great price on a camera I’ve been looking into for awhile."


Verified
5/5

2020-01-08

Great service

"Great deal and service. Highly recommended."

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Verified
5/5

2020-01-06

Nothing but good experiences with Adorama

"These guys are too tier. Their website is easy to navigate, and good communication after the sale. Order prep and delivery are very fast."

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Verified
5/5

2020-01-05

Great place to shop for electronics

"Canon printer was available, on sale AND there is a rebate!"

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Verified
5/5

2020-01-03

Prices and shipping beat out other sites

"Easy to manouver around site, and had what I was looking for and honestly a good price considering others in the market. Thanks guys. "

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