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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
1.25/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-12-20

Great customer service

"I had a slight issue with my order and they fixed everything very quickly."

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Verified
5/5

2019-12-20

Great Experience!

"Adorama has everything you’d ever need! Easy navigation, fair prices, trusting reviews, great shipping times and lots of deals!"

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Verified
5/5

2019-12-20

Great prices and service as usual

"Adorama has solid service and great prices. "

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Verified
5/5

2019-12-19

Fast delivery

"Package was prepared, shipped and arrived very fast"

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Verified
5/5

2019-12-18

Best company in USA

"Best company ever best costumer service best prices "

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Verified
4/5

2019-12-17

Very good.

"The total experience was excellent accept one smushed box. That could have been the shipper though. Very competitive prices. Get DJI Phantom 4 Pro batteries in stock. Thanks."

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Verified
5/5

2019-12-17

Great experience as always

"The items arrived on time, and the delivery service properly asked for a signature (no small thing these days!). The items themselves were as described, new, and in working order."

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Verified
3/5

2019-12-17

No callback

"I had phoned to get a question answered and buy two speedlights and a transmitter. The person I was talking to understood my question and told me he would call me back in a few minutes with the answer. He had my number. He did not call back. I tried calling him four times and got someone to transfer me to him and I only got a message he was helping someone else I should email him my question. I finally spoke with another person named Israel and he answered my question and helped me with my order. I was totally satisfied with his help. To the person that said he was going to call me back. WHEN YOU TELL SOMEONE YOU ARE GOING TO SO SOMETHING, DO IT."


Verified
5/5

2019-12-17

Yes

"Fantastic, quick and easy "

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Verified
5/5

2019-12-16

Super fast

"Speedy and priced right! Thanks!!"


Verified
5/5

2019-12-16

Excellent!

"The shipping was very fast! The customer service was amazing!! "

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Verified
5/5

2019-12-16

Outstanding response time, from order to front door, just as described!

"I ordered a Audio Technica AT-LP120XUSB at the same price as other sites including free delivery.
I had the turntable in 3 days in a discrete box.
I love this new quartz direct drive turntable. Easy to set up out of the box and it sounds so clear.
"

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Verified
5/5

2019-12-16

They did EXCELLENT effort in Package of items!

"No item was damaged since they did a SUBURB effort in packing the Albums. I am very disappointed that I no longer receive my free shipping for my Albums. Even it takes a week I would be fine with free shipping. I paid for this benefit for the entire year. Then after 5 months they stopped it on the only product I purchase from them. They should had "grandfather" me in after spending thousands of dollars on these Albums. This is not a good way to do busy. You lost my business. I would not continue to recommend others to use your website store. And you did right prior to Christmas, that was not very good timing on your part. It says you do not care about your customers like myself. I hope your upper management reads this evaluation and even responds. You can find me since I ordered thousands of dollars of Pioneer Photo 300 Albums. You lost a very good customer. Myself and my service dog are very sad you did this to us. "

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Verified
3/5

2019-12-16

Backordered

"So went to order a DJI mavic mini drone, no where did I see not in stock, even double checked after. After I placed the order the email said order partially backordered. They wanted to ship me the 'free' items but the drone was on backorder, charged my card for the 'free' items, I guess the final charge for the drone would have been less the 'free' items... Anyway, I cancelled moments later which they did honor without issue, but wasted my time and had a pending charge on my card for 4-5 days.

The other issue was I have shoprunner 2-day via a credit card perk and shoprunners website does list them as a vendor, however it seems they only offer it on some products.
"


Verified
5/5

2019-12-15

Excellent order experience

"Order arrived on the west coast in two days. Good service."

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