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Verified
5/5

2013-10-09

"The techs were excelent! Had a positive experience! Very informative and solved my issues."

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Verified
5/5

2013-10-09

"efficient, competent service. Technician took all the time necessary to solve the problem.
"

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Verified
5/5

2013-10-09

"The level of suctomer service that i was provided with was outstanding. The Support team worked through the night to get my computer back on a solid footing and am very grateful for their committment and all their intensive efforts . My computer had several issues that needed resolution and now runs much faster & smoother. "

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Verified
4/5

2013-10-08

"I have relied on ATS several times and all my quiries were answered and problems fixed effectively and expeditiously. Yeasterday my experience was mixed. I requested fixing too slow booting and recurrent freezing of some applications, in particular the Internet Explorer, and asked to activate Malwarebytes whose trial period has expired. When these issues were apparently resolved at the first session, I could not start the computer. It took two more sessions to fix that. At least twice the distant session was broken and was renewed only after I called myself. The three sessions together lasted 10 hours. Eventually the technician told me that the problems were caused by conflicts between Panda and Malwarebytes -- both programs that ATS has installed. One thing of a general nature may be improved. It seems that the notes passed from one specialist to another are either incomplete or are instantly erased when the session is over. As a result if a problem persists or another develops, there is a need to repeat, often several times, what the complaints are. "

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Verified
4/5

2013-10-08

"ATS quickly analyzes the system and the techs are courteous and attentive to my problems. The follow up discussions with customer service after the problems are fixed seem to be more focused on product sales than problem resolution."

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Verified
5/5

2013-10-08

"Advanced Tech support was excellent - problems resolved quickly and professionally. Will use frequently."

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Verified
5/5

2013-10-07

"Excellent service. I thank your techs for keeping my system functional as I an not techy and often download stuff out of my lack of knowledge that I really don't want.

I find this service worth the monthly fee.
"

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Verified
5/5

2013-10-07

"The individual who assisted with the Tech Support(Charlie) was very courteous and professional. My sincere thanks to him for my computer skills are limited."

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Verified
5/5

2013-10-07

"I am always very satisfied with the professionalism and thoroughness with which solutions are provided.
I am grateful there is such a service available.
Robert Buller
****@**** & also
****@****
"

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Verified
5/5

2013-10-07

"very satisfied with the sevice"

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Verified
5/5

2013-10-07

"GREAT......from beginning with Aleksandar, to the timely manner in which the work was completed, I'm very pleased with the entire process. Will definitely recommend your services. Thank you!!!"

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Verified
4/5

2013-10-07

"I had not intended to purchase a new support service and I do not know how to access it online to recheck my system."

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Verified
5/5

2013-10-06

"So far it has turned my pc around and brought me out of the dark ages. It was just to diffucilt to deal with when I started the process this morning. It was easy and painless. Great job!"

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Verified
5/5

2013-10-06

"I have had superb help from Advanced Tech Support on several occasions and am pleased and relieved to have this service available to me. They have always taken care of many bad problems with dispatch and great success."

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Verified
5/5

2013-10-06

"I called previously and help was quick and efficient."

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