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Verified
5/5

2014-08-22

"VERY helpful!
They have outstanding knowledge that adds to the building of trust and understanding.
By far the best computer benefit I have ever found, I cant say thanks enough.
THANK YOU!!!
"

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Verified
5/5

2014-08-22

"very comfortable service from your rep, made the process easy for me, and that made me happy because I know very little about this stuff. He did a very good job of assuring me that all was safe and secure. "

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Verified
5/5

2014-08-22

"Advanced Technical Support rocks!!! Serious computer issues almost crashed my laptop recently. Through a Google search I discovered ATS and opted to try their services. I’m so happy I did! The knowledgeable and highly experienced technicians at Advanced Technical Support quickly diagnosed and remotely repaired my computer within a short time and it’s running like new again! The staff is extremely professional, responsive and courteous, and the products and services offered to protect and prevent further computer issues are of excellent quality and reasonably priced. I will most definitely recommend ATS to all my friends and associates!"

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Verified
5/5

2014-08-22

"ATS did what they told me they were going to do, they fixed one issue with my computer asap and overnight tuned up my computer perfectly. My computer is now running at a faster speed and a lot less interruptions.
I highly recommend ATS to anyone with computer problems and companies with no IT department.
Very pleased with their service.
"

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Verified
5/5

2014-08-19

"So far, so good. It's nice to have persons at the other end of the telephone line who speak clearly in English."

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Verified
4/5

2014-08-19

"Our computer is muck faster and few pop-ups. very happy with end results."

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Verified
5/5

2014-08-19

"Hi I'm a business owner . I was trying to perform a normal day to day operations & noticed that my computer was slowing down & taking longer when changing from different systems. I typed in search box & located advanced tech support. Called the number. I was helped well with in reason no real waiting .mind you it was getting late at night. I was transferred to technical & right away they did a analysis on my computer & they located all sorts of problems. From viruses & malware to junk files you name it was there. I was given the option of locating my own computer repair place which I would have to take in somewhere on my time which would have stopped business. This is my only computer. Not a real option for me. They offered me second option which they could do it remotely & I didn't even need to be there. So I paid for the process & sided up for maintenance program which allows them access remotely. They also spoke with me & told me a lot of my problems were because I had no malware protection which I thought I had but after they explained it . I did not & of course that wasn't the only cause but definitely a problem. So they sold me the malware . Which I own & it never expires . It's a really great plan. I was able to leave my work for the night. Returned the next say & it's was all done & ready to go for me including a email stating all was taken care of & my computer is protected properly & is performing properly. Thanks advance tech support. "

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Verified
5/5

2014-08-12

"Just acquired---but excellent service so far."

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Verified
5/5

2014-08-12

"Very friendly and fast and good price"

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Verified
5/5

2014-08-06

"Great service, courteous, helpful and thorough. Could not
be more pleased so r.
"

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Verified
5/5

2014-08-06

"I have been very pleased with the support I have received from ATS. My computer is running a lot faster, and each time I have called them since they have been very helpful. The technicians are polite and friendly."

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Verified
5/5

2014-08-06

"Tech was very helpful in getting to the problem and sending it to the advanced technicians to clean the computer. "

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Verified
5/5

2014-08-05

"Very satisfied with the knowledge and skill of the personnel. They were very eager to resolve my problems and did so. Thanks."

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Verified
5/5

2014-07-29

"I congratulate ATS for putting together so many very clever people on their support teams.
I have confidence that they will solve my problems - especially those that I have created :-).
It is always a pleasure to take to a team member, who treat this old lady with the utmost courtesy and respect.
"

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Verified
2/5

2014-07-29

"I just purchased their service and as of now, they are not very good. ( 1 ) they wiped out my McAfee Security System !!!!
It took about (3) hrs. two restore it from Verizon.
That PCMRI Anti Malware , Screwed up my McAfee Security !!
Which is OVER priced. in fact I think everything they have is
way too pricey.
"

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Rep reply posted 2014-07-30
A rep from Advanced Tech Support, rdrelations, has responded:

“Hello

I am very sorry to hear of the recent complications that you have experienced. Advanced Tech Support is dedicated to making our customers happy. We would like to hear from you directly so we can correct any and all issues you are experiencing.
Restoring McAfee should not be a problem.

I am not sure what the initial issue was when you called. Were those issues corrected?
Bottom line is we want to correct your issues so you can enjoy your PC.

To contact one of our support agents please visit our contact page here: http://www.advancedtechsupport.com/contact-us.aspx
You can chat with a live chat support person from 8am to Midnight EST time 7 days a week. If you like you can call us directly at 1-800-978-4501 24 x 7

We truly appreciate your business and look forward to hearing back from you.

Warmest regards,”