"Very happy with the service provided. The team were patient and knowledgeable. It was great to deal with them."
"Rapid response to my problem; the technician was pleasant, efficient and thorough...I highly recommend Advanced Tech Support!"
"I have been a customer for a few months and they have done all I have asked."
"I have been very satiated with ATS. The people are very helpful and my computer is running much faster and safer."
"I am new to Advanced Tech Support and so far very happy. Last night, 6/30/14, I worked w/ Casey to have the program installed and my computer cleaned which it really needed. He explained to the process to me so I could understand and help me to register my computer. The computer tech worked on my laptop over night and it was ready this morning. It was fantastic It could be done remotely, since I really do not have time to take it and drop it off for several days. This morning my computer was running faster. On 7/1/14 the only problem was opening attachments on my work emails which could have caused many problems. I called ATS and s/w Israel who helped me w/ this. Both him and Casey were incredibly helpful and very professional working w/ me. My prior tech support was Geek Squad and I did not have much success w/ the few problems I had. The fact that they can assist me remotely is great. I hope any future experiences I have will be this positive."
"My computor is working great now ! Thanks Thomas P"
"There were many issues for which my computer needed repair. In this day of hackers, losing ones' identity can be expensive and more than just a mild pain in the a--. After working with the techs, I feel quite comfortable, although I will continue to be cautious. On several occasions I had to call back to resolve some minor issues. Everyone was courteous and knowledgeable, and worked with me to get the answers I needed. This is important as I am not the most astute individuals as far as working the finer points of the computer. So I offer a big THANKS!!!!!!!!"
"It is an extremely good service."
"she was great and respectful by quickly solving my problem with installing panda."
"Very competent individuals. Explained the services provided making it easier to understand the process and thus more comfortable about what you were getting and why."
"My old--by computer standards--machine is like new! I really appreciate it.
Both the men I worked with were very polite--even by Texas standards--and patient with my stumbling replies to their questions.
I didn't order anything to be shipped, so I can't answer some of the questions on the survey. "
"I was very pleased with the service of the tune up of my computer laptop. The technician quickly log on to my computer and began working remotely on the laptop. Within a few hours the service was completed"
"Every time I've needed assistance ATS always comes through with the correct answers. And, they are polite, professional and fast. Thank you ATS"
"ATS has been very patient with me following a problem (that THEY did not cause or otherwise cause to happen) with a downloaded cleaner program. I had ordered the ATS program,but had downloaded a different company's software. I had been highjacked and didn't know it, but ATS got my machine cleaned up and repaired, and it is now fully protected and operating beautifully. All of the customer service people and techs have been super."
"Brilliant service! Clear concise advice and instructions with no hard sell angles. I would be extremely happy and comfortable to recommend to family and friends."