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Verified
5/5

2014-07-18

"I was extremely pleased with the support I received. I was quite hesitant to relinquish control of my computer to their tech support but they successfully took care of my requests & problems."

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Verified
5/5

2014-07-12

"My first response to Advance Tech was skepticism, I have had bad, expensive experiences in the past. But with Advance Tech I could monitor the work as it progressed. In addition, the service rep explained the results of the processes to me. The issues I requested corrected were successfully fixed and updated and now, I am pleased to say, I do not have to buy a new laptop. I was particularly impressed with the service reps Sam and Greg. Sam spent a long time with me on the phone while on line as he installed my new drivers. His courteous, professionally friendly demeanor made the transaction pleasant. He made me feel he really recognized my computer needs. Greg explained all that had been corrected, amended and updated in a clear understandable manner and was professional, courteous and friendly. My skepticism was unwarranted in this case. I am very satisfied with Advance Tech. "

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Verified
5/5

2014-07-12

"All of the services I have requested have been completed in the quickest time that my Support tech could handle. Always receive the best in customer service and a tech who is always into their task and sounds like they really like what they do."

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Verified
5/5

2014-07-11

"I have bought many things online, but when I made my purchases from ATS, I was blown away. Everyone I spoke with was amazingly knowledgeable, courteous and gave me time to follow their instructions. Being computer-illiterate, I did not feel belittled or ashamed because I had to ask questions. I would score each tech a ten on a scale of one-to-ten.
GREAT EXPERIENCE!
"

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Verified
5/5

2014-07-11

"I can't even begin to tell you how helpful the ATS staff were to me. I believe I spoke with at least 4, and the same quality service was provided by all. My entire computer system was cleaned and updated and now runs faster than when itwas new. I usually don't purchase any extra items offered, but your staff were very good at presenting the value.of the items I purchased. I have already recommended ATS to friends and will call again if problems arise.
Thanks to all!
"

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Verified
5/5

2014-07-11

"I was very pleased with the customer service."

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Verified
5/5

2014-07-11

"exellent service my computer was infected with so many virises that I thought that it was beyond repair.
but i decided to try one more time to get it repaired , so i contacted ATS and after over 7 hours of work they now have my computer in tip top shape. they certainly earned thier money . I would highly reccomend ATS.
A HAPPY CUSTOMER
DICK FOX
"

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Verified
5/5

2014-07-09

"My computer was a human hair's width from completely crashing at the same time taking with it a year plus of saved work with it. I typed a few words in a popular search engine leading me to quite a few choices where I could invest my time, trust and livelihood my Toshiba laptop in the hopes relieving myself this dramatic situation. Advanced Tech Support stood out immediately from the crowd of the rest and it was within only a few short hours how true my assessment their support was and is. To wit, since the finality of these repairs, my computer behaves better now than when I bought it. Thank you and GOD Bless, men and women of Advanced Tech! "

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Verified
5/5

2014-07-08

"Excellent service, Tech team members especially Ray very good phone manner and very helpful. Thank you.

I should mention that the backup support was quick and very efficient fixing my issues with the scanner. Thank you.
"

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Verified
5/5

2014-07-08

"I am new to windows 8.1 and quite a dummy about it.. I was so scared that I was going to lose so much of my stuff that I was crying my 84 year old eyes out...these folks at advanced tech support was able to get my computer fixed and everything back to working order with very little loss... there is no way I can express my thanks and gratitude well enough to let them know except to say I thank you and I do appreciate your friendliness and kindness,,, thanks, ladies and gents, may our Lord bless and keep you always... hilda4jc"

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Verified
5/5

2014-07-08

"This is an amazing service for the novice computer user who is interested in protecting their personal information and keeping their PC running like new. I'm so happy to have found a service like this!"

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Verified
5/5

2014-07-07

"I am very happy with the manner that my questions were ansered and taking care of . I would recommend andvanced support to all my friends. thank you for the service I can trust and not worry about."

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Verified
5/5

2014-07-05

"A fantastic service. The technician was courteous, knowledgeable, and prompt, and he FIXED THE PROBLEM! An absolute 10."

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Verified
4/5

2014-07-04

"This is an English-speaking techie. (Most are not-at least for their first language.) He said he was associated with Microsoft.
I hope my lasting impression is as good as the first, and that my computer remains working well. So far, I'm definitely satisfied.
"

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Verified
5/5

2014-07-04

"I would be lost without Advanced Tech Support. I've tried searching for ways to fix what I call in for and have no success. Well worth the cost."

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